Customer Service Representative Jobs in Merrimack, NH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Salem, NH (15 miles from Merrimack, NH)
- 8 days ago
- Salem, NH (15 miles from Merrimack, NH)
- 8 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Manchester, NH (9 miles from Merrimack, NH)
- 30+ days ago
- Manchester, NH (9 miles from Merrimack, NH)
- 30+ days ago
Starting hiring pay at: $17 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Contact Center Customer Service Inbound/Outbound I
- Chelmsford, MA (20 miles from Merrimack, NH)
- 6 hours ago
- Chelmsford, MA (20 miles from Merrimack, NH)
- 6 hours ago
For those who want to keep growing, learning, and evolving. We at Kelly hear you, and were here for you! Were seeking a Contact Center Customer Service Inbound/Outbound I to work at a premier...
- Manchester, NH (9 miles from Merrimack, NH)
- 14 hours ago
- Manchester, NH (9 miles from Merrimack, NH)
- 14 hours ago
Overview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means...
Customer Service Representative Contract Manufacturer
- Tyngsboro, MA (13 miles from Merrimack, NH)
- 14 hours ago
- Tyngsboro, MA (13 miles from Merrimack, NH)
- 14 hours ago
Customer Service Representative - Contract Manufacturer A leading CNC manufacturing and assembly company is currently seeking for a Customer Service Representative....
- Pelham, NH (12 miles from Merrimack, NH)
- 19 hours ago
- Pelham, NH (12 miles from Merrimack, NH)
- 19 hours ago
Category/Area of Expertise: Retail Operations Job Requisition: 403828 Address: USA-NH-Pelham-150 Bridge Street Store Code: Store 08015 Management (7240342) Hannaford Supermarkets started out as a...
- Methuen, MA (18 miles from Merrimack, NH)
- 19 hours ago
- Methuen, MA (18 miles from Merrimack, NH)
- 19 hours ago
Starting hiring pay at: $17 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Member Service Representative, Methuen, Part-Time, on-site
- Methuen, MA (18 miles from Merrimack, NH)
- 1 day ago
- Methuen, MA (18 miles from Merrimack, NH)
- 1 day ago
Schedule Mon-Tue-Wed:10:30-5:30 & every Sat:8:30-3:30 What You’ll Do Summary/Objective: Contribute to DCU's Success Sharing and business goals by identifying member's needs, providing service...
Pharmacy Customer Service Associate
- Tewksbury, MA (21 miles from Merrimack, NH)
- 1 day ago
- Tewksbury, MA (21 miles from Merrimack, NH)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Bedford, NH (6 miles from Merrimack, NH)
- 1 day ago
- Bedford, NH (6 miles from Merrimack, NH)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Manchester, NH (9 miles from Merrimack, NH)
- 1 day ago
- Manchester, NH (9 miles from Merrimack, NH)
- 1 day ago
SUMMARY Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Associate - Temporary
- Tewksbury, MA (21 miles from Merrimack, NH)
- 2 days ago
- Tewksbury, MA (21 miles from Merrimack, NH)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Tyngsboro, MA (13 miles from Merrimack, NH)
- 2 days ago
- Tyngsboro, MA (13 miles from Merrimack, NH)
- 2 days ago
Summary: Seeking a Customer Service Representative with experience in a CNC manufacturing or technical environment to manage customer interactions and order processing....
Customer Service Representative: UniClean
- Hudson, NH (8 miles from Merrimack, NH)
- 2 days ago
- Hudson, NH (8 miles from Merrimack, NH)
- 2 days ago
UniClean is currently seeking a full-time CUSTOMER SERVICE REPRESENTATIVE to: Handle telephone inquires and taking orders over the phone Data entry Provide inside support to sales representatives Help...
Do you genuinely enjoy making a difference in the lives of others? If you answered yes and are a customer service-minded champion, we are hiring Customer Support Representatives, also known as...
Demographic Data for Merrimack, NH
Moving to Merrimack, NH? Find some basic demographic data about Merrimack, NH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Merrimack, NH
Highest Education Level
Customer Service Representatives in Merrimack, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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