Customer Service Representative Jobs in Manchester, NH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Plaistow, NH (21 miles from Manchester, NH)
- 1 day ago
- Plaistow, NH (21 miles from Manchester, NH)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Concord, NH (17 miles from Manchester, NH)
- 1 day ago
- Concord, NH (17 miles from Manchester, NH)
- 1 day ago
What do our Customer Service Representatives (CSR) do? Our CSR's are the first contact to help resolve customers' concerns....
Remote WorkBilingual Customer Account Representative
- Lawrence, MA (24 miles from Manchester, NH)
- 1 day ago
- Lawrence, MA (24 miles from Manchester, NH)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $16.62 per hour - $19.55 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Representative
- Exeter, NH (24 miles from Manchester, NH)
- 1 day ago
- Exeter, NH (24 miles from Manchester, NH)
- 1 day ago
Customer Service Representative SIG SAUER, Inc. is a leading provider and manufacturer of firearms, electro-optics, ammunition, airguns, suppressors, remote controlled weapons stations, and training...
Customer Service Associate - Temporary
- Nashua, NH (17 miles from Manchester, NH)
- 1 day ago
- Nashua, NH (17 miles from Manchester, NH)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
6107 - Manchester - 300 Keller Street, Manchester, New Hampshire, 03103 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
CUSTOMER SERVICE SPECIALIST Staffing Now Methuen
- Methuen, MA (22 miles from Manchester, NH)
- 2 days ago
- Methuen, MA (22 miles from Manchester, NH)
- 2 days ago
CUSTOMER SERVICE SPECIALIST Staffing Now Methuen, MA (Onsite) Contract to Hire Job Details Our Merrimack Valley manufacturing client located conveniently off of Rte. 93 is hiring for an...
Retail Store Specialist (Customer Service/ Merchandising) Part Time
- Salem, NH (18 miles from Manchester, NH)
- 2 days ago
- Salem, NH (18 miles from Manchester, NH)
- 2 days ago
Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The pay range for this position is $15.00 - $16.25 / hour and...
Customer Service Representative I, RMV - Northeast District
- Haverhill, MA (24 miles from Manchester, NH)
- 2 days ago
- Haverhill, MA (24 miles from Manchester, NH)
- 2 days ago
Duties and Responsibilities This position will follow a Tuesday through Saturday work schedule. Interact with customers to respond to inquiries and complaints. Issues licenses, identification...
Loss Prevenion Customer Service Associate II (w/ uniform)
- Lawrence, MA (24 miles from Manchester, NH)
- 2 days ago
- Lawrence, MA (24 miles from Manchester, NH)
- 2 days ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Member Service Representative, Hudson, Full-time, Onsite
- Hudson, NH (15 miles from Manchester, NH)
- 2 days ago
- Hudson, NH (15 miles from Manchester, NH)
- 2 days ago
Schedule Mon - Fri 8:30 – 5:30, alt. Thurs/Fridays 10:30-7:30, alt Saturdays 8:30 – 3:30 (40 hours) What You’ll Do Summary/Objective: Contribute to DCU's Success Sharing and business goals by...
Crew Member: Customer Service / Cashier
- Haverhill, MA (24 miles from Manchester, NH)
- 2 days ago
- Haverhill, MA (24 miles from Manchester, NH)
- 2 days ago
The Crew Member: Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced...
- Suncook, NH (12 miles from Manchester, NH)
- 3 days ago
- Suncook, NH (12 miles from Manchester, NH)
- 3 days ago
Join Our Team as a Customer Service Agent! Are you a self-motivated individual who enjoys engaging with people? Join our dynamic team and become part of something exciting! About Us: Electro...
- Concord, NH (17 miles from Manchester, NH)
- 3 days ago
- Concord, NH (17 miles from Manchester, NH)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(3245) - 553 Mast Rd Goffstown
- Goffstown, NH (5 miles from Manchester, NH)
- 3 days ago
- Goffstown, NH (5 miles from Manchester, NH)
- 3 days ago
Company Description Domino's Pizza Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people...
Demographic Data for Manchester, NH
Moving to Manchester, NH? Find some basic demographic data about Manchester, NH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Manchester, NH
Highest Education Level
Customer Service Representatives in Manchester, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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