Customer Service Representative Jobs in Dover, NH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Veterinary Customer Service Representative
- Portsmouth, NH (9 miles from Dover, NH)
- 6 hours ago
- Portsmouth, NH (9 miles from Dover, NH)
- 6 hours ago
Veterinary Customer Service Representative 2.7 2.7 out of 5 stars Portsmouth, NH 03801 Are you ready to make a significant impact in the world of veterinary care?...
Store Customer Service Specialist
- Rochester, NH (6 miles from Dover, NH)
- 1 day ago
- Rochester, NH (6 miles from Dover, NH)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Representative
- Exeter, NH (16 miles from Dover, NH)
- 1 day ago
- Exeter, NH (16 miles from Dover, NH)
- 1 day ago
Customer Service Representative SIG SAUER, Inc. is a leading provider and manufacturer of firearms, electro-optics, ammunition, airguns, suppressors, remote controlled weapons stations, and training...
Category/Area of Expertise: Retail Operations Job Requisition: 427930 Address: USA-NH-Dover-833 Central Ave Store Code: Store 08373 Front End (5151753) Hannaford Supermarkets started out as a...
Customer Service Representative
- Portsmouth, NH (9 miles from Dover, NH)
- 3 days ago
- Portsmouth, NH (9 miles from Dover, NH)
- 3 days ago
WIN Waste Innovations is looking for a Customer Care Agent. They will manage a high volume of incoming calls from customers while navigating multiple systems to aid in answering questions and...
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Store Customer Service Specialist
- Rochester, NH (6 miles from Dover, NH)
- 4 days ago
- Rochester, NH (6 miles from Dover, NH)
- 4 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time
- Portsmouth, NH (9 miles from Dover, NH)
- 4 days ago
- Portsmouth, NH (9 miles from Dover, NH)
- 4 days ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
- Springvale, ME (19 miles from Dover, NH)
- 4 days ago
- Springvale, ME (19 miles from Dover, NH)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Springvale, ME (19 miles from Dover, NH)
- 4 days ago
- Springvale, ME (19 miles from Dover, NH)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Account Representative
- Somersworth, NH (4 miles from Dover, NH)
- 6 days ago
- Somersworth, NH (4 miles from Dover, NH)
- 6 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Member Service Representative Team Lead
- Sanford, ME (16 miles from Dover, NH)
- 6 days ago
- Sanford, ME (16 miles from Dover, NH)
- 6 days ago
Member Service Representative Team Lead at Atlantic Federal Credit Union in Sanford, Maine, United States Job Description Are you looking for a career that will challenge you, support your growth,...
Member Service Representative I
- Sanford, ME (16 miles from Dover, NH)
- 8 days ago
- Sanford, ME (16 miles from Dover, NH)
- 8 days ago
at Atlantic Federal Credit Union in Sanford, Maine, United States Job Description Unlock Your Full Potential: Become a Key Player on Our Member Service Team! Atlantic Federal Credit Union is...
Customer Service Registrar Part Time
- Rochester, NH (6 miles from Dover, NH)
- 8 days ago
- Rochester, NH (6 miles from Dover, NH)
- 8 days ago
Description Schedule: Part-Time | Monday - Wednesday 7am-1pm and Every Other Weekend 8:30am-5pm Do you want to join an organization that invests in you as a Customer Service Registrar Part Time?...
Demographic Data for Dover, NH
Moving to Dover, NH? Find some basic demographic data about Dover, NH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Dover, NH
Highest Education Level
Customer Service Representatives in Dover, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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