Customer Service Representative Jobs in Concord, NH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
What do our Customer Service Representatives (CSR) do? Our CSR's are the first contact to help resolve customers' concerns....
Remote WorkCustomer Service Sales Representative
- Manchester, NH (17 miles from Concord, NH)
- 23 hours ago
- Manchester, NH (17 miles from Concord, NH)
- 23 hours ago
6107 - Manchester - 300 Keller Street, Manchester, New Hampshire, 03103 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
- Suncook, NH (8 miles from Concord, NH)
- 2 days ago
- Suncook, NH (8 miles from Concord, NH)
- 2 days ago
Join Our Team as a Customer Service Agent! Are you a self-motivated individual who enjoys engaging with people? Join our dynamic team and become part of something exciting! About Us: Electro...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(3245) - 553 Mast Rd Goffstown
- Goffstown, NH (14 miles from Concord, NH)
- 2 days ago
- Goffstown, NH (14 miles from Concord, NH)
- 2 days ago
Company Description Domino's Pizza Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people...
**Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Prior call center experience is a plus + Must be able to pass a background check....
Job ID Number** R5163 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us to the next level!...
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Seasonal Floating Customer Service Representative- Hillsborough, NH
- Hillsborough, NH (20 miles from Concord, NH)
- 3 days ago
- Hillsborough, NH (20 miles from Concord, NH)
- 3 days ago
Bar Harbor Bank & Trust is seeking a full-time, Seasonal Floating Customer Service Representative for our Hillsborough, NH location covering branches in Bradford, New London, Newbry, Newport, Claremont...
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Category/Area of Expertise: Retail Operations Job Requisition: 419604 Address: USA-NH-Concord-73 Fort Eddy Road Store Code: Store 08329 Front End (5151715) Hannaford Supermarkets started out as a...
Provide customer service by taking information for orders of heating oil, propane, stove oil and diesel, and for product to be delivered on the next scheduled delivery day. Provide point of...
Customer Service Representative
- Tilton, NH (13 miles from Concord, NH)
- 3 days ago
- Tilton, NH (13 miles from Concord, NH)
- 3 days ago
Store 4707224: 90 Laconia Rd, Tilton, New Hampshire 03276 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Job Title: Customer Service Representative (CSR) Location: Concord, NH Pay Range: $18-19 What's the Job?...
Demographic Data for Concord, NH
Moving to Concord, NH? Find some basic demographic data about Concord, NH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Concord, NH
Highest Education Level
Customer Service Representatives in Concord, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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