Customer Service Representative Jobs in Reno, NV
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
The Customer Service Associate is an essential member of the Hertz team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales...
THIS IS A REMOTE POSITION. WORK FROM YOUR HOME Cybertron is seeking Technical Support / Customer Advocate Agents to join our team. At Cybertron we strive to provide a top level professional and...
Service Representative....
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
JOB SUMMARY To create a fun atmosphere in the casino by encouraging guests to sign up for Club Eldorado and to assist in coupon/prize distribution. The employee must be proficient in data entry of...
Customer Service & Sales Representative Work from Home (Full-Time, 1099 Contractor) Compensation: $12/hour Employment Type: Freelance (1099 Independent Contractor) Location: Work from home...
Cabinet Field Customer Service Technician
- Sparks, NV (3 miles from Reno, NV)
- 2 days ago
- Sparks, NV (3 miles from Reno, NV)
- 2 days ago
Looking to build your career and design your future? You have come to the right place. Summary The primary responsibility of the Cabinet Field Customer Service Technician will be responsible...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Geared for the Driven At Bristlepine Ventures, LLC, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety...
Retail - Customer Service Representative
- Sparks, NV (3 miles from Reno, NV)
- 5 days ago
- Sparks, NV (3 miles from Reno, NV)
- 5 days ago
SUMMARY We are currently hiring a Customer Service Representative starting at $15.40 an hour!...
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to...
- Sparks, NV (3 miles from Reno, NV)
- 6 days ago
- Sparks, NV (3 miles from Reno, NV)
- 6 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Follow established standard policies and procedures to complete pertinent tasks, meet customer needs, and work for one call resolution....
Demographic Data for Reno, NV
Moving to Reno, NV? Find some basic demographic data about Reno, NV below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Reno, NV
Highest Education Level
Customer Service Representatives in Reno, NV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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