Customer Service Representative Jobs in Warren, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
- Detroit, MI (12 miles from Warren, MI)
- 45+ days ago
- Detroit, MI (12 miles from Warren, MI)
- 45+ days ago
The starting wage is $16.00 per hour. Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience Ability...
Customer Service Representative
- Bloomfield Township, MI (16 miles from Warren, MI)
- 3 hours ago
- Bloomfield Township, MI (16 miles from Warren, MI)
- 3 hours ago
Job Overview: Summary/Objective The CSI/Customer Service Representative assists in the overall positive rating of our dealership's Customer Service Index by ensuring the highest level of satisfaction...
Lead Retail Customer Service Associate
- Shelby Township, MI (10 miles from Warren, MI)
- 15 hours ago
- Shelby Township, MI (10 miles from Warren, MI)
- 15 hours ago
POSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer...
Retail Customer Service Associate
- Dearborn, MI (17 miles from Warren, MI)
- 15 hours ago
- Dearborn, MI (17 miles from Warren, MI)
- 15 hours ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Customer Service Representative
- Fraser, MI (2 miles from Warren, MI)
- 15 hours ago
- Fraser, MI (2 miles from Warren, MI)
- 15 hours ago
As a customer service representative, you should be comfortable in a fast-paced environment and able to adapt quickly to changing priorities....
Blood Collection Staff - Customer Service
- Troy, MI (10 miles from Warren, MI)
- 15 hours ago
- Troy, MI (10 miles from Warren, MI)
- 15 hours ago
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...
As a key department in the functionality of Lipari Foods, the Data Entry Team is responsible for reconciling all invoices returned by drivers, payment application to all accounts, and scanning...
Customer Service - Self Storage Manager
- Bloomfield Township, MI (15 miles from Warren, MI)
- 20 hours ago
- Bloomfield Township, MI (15 miles from Warren, MI)
- 20 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
- Lincoln Park, MI (21 miles from Warren, MI)
- 1 day ago
- Lincoln Park, MI (21 miles from Warren, MI)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Rochester, MI (16 miles from Warren, MI)
- 1 day ago
- Rochester, MI (16 miles from Warren, MI)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - Manufacturing
- Fraser, MI (2 miles from Warren, MI)
- 1 day ago
- Fraser, MI (2 miles from Warren, MI)
- 1 day ago
Customer Service Representative - Manufacturing Location - Fraser, MI Payrate - $17.00 to $19.00/hr Job Overview: We are seeking a highly motivated and detail-oriented Customer Service Representative...
Customer Service Representative
- Highland Park, MI (9 miles from Warren, MI)
- 1 day ago
- Highland Park, MI (9 miles from Warren, MI)
- 1 day ago
Qualfon Qualfon is hiring Customer Service Representatives to field inbound communication from our clients members regarding their banking needs....
Customer Service Representative
- Taylor, MI (24 miles from Warren, MI)
- 1 day ago
- Taylor, MI (24 miles from Warren, MI)
- 1 day ago
Customer Service Representative Kaltec Services llc....
Customer Service Representative
- Inkster, MI (22 miles from Warren, MI)
- 1 day ago
- Inkster, MI (22 miles from Warren, MI)
- 1 day ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Warren, MI
Moving to Warren, MI? Find some basic demographic data about Warren, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Warren, MI
Highest Education Level
Customer Service Representatives in Warren, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »