Customer Service Representative Jobs in Traverse City, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Service Writer/Customer Service Position $15 to $17 +commission
- Traverse City, MI
- 5 days ago
- Traverse City, MI
- 5 days ago
Exciting opportunity awaits! We have an immediate opening for a passionate and experienced small engine service writer. As a valued team member, your responsibilities will include: Efficient parts...
Customer Service Associate with Deli Part Time
- Empire, MI (13 miles from Traverse City, MI)
- 5 days ago
- Empire, MI (13 miles from Traverse City, MI)
- 5 days ago
Overview CUSTOMER SERVICE ASSOCIATE WITH DELI PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
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As a family company, we serve people and communities. When you work at Meijer, youre provided with career and community opportunities centered around leadership, personal growth and development....
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
U-Box Customer Care Representative (CDL-A)
- Traverse City, MI
- 11 days ago
- Traverse City, MI
- 11 days ago
Location: 981 N US 31 S, Traverse City, Michigan 49685 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Company's newest U-Box...
POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Seasonal Customer Experience Representative
- Traverse City, MI
- 19 days ago
- Traverse City, MI
- 19 days ago
Overview Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee...
Part Time Airport Agent - Ramp and Customer Service
- Traverse City, MI
- 29 days ago
- Traverse City, MI
- 29 days ago
Overview Come and work for Envoy Air, an American Airlines Group Company, at TVC and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing...
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) FULL-TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Customer Service Associate Part Time
- Beulah, MI (18 miles from Traverse City, MI)
- 30+ days ago
- Beulah, MI (18 miles from Traverse City, MI)
- 30+ days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Global Distributor and Customer Support Specialist
- Traverse City, MI (11 miles from Traverse City, MI)
- 45+ days ago
- Traverse City, MI (11 miles from Traverse City, MI)
- 45+ days ago
Company Description LGC Proficiency Testing, Inc. is based in Traverse City, Michigan and is part of the wider LGC Diagnostics & Genomics. LGC is a global leader in life science tools and LGC...
Global Distributor and Customer Support Specialist
- Traverse City, MI
- 45+ days ago
- Traverse City, MI
- 45+ days ago
Company Description LGC Proficiency Testing, Inc. is based in Traverse City, Michigan and is part of the wider LGC Diagnostics & Genomics. LGC is a global leader in life science tools and LGC...
Demographic Data for Traverse City, MI
Moving to Traverse City, MI? Find some basic demographic data about Traverse City, MI below.
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Salary for Customer Service Representative Jobs in Traverse City, MI
Highest Education Level
Customer Service Representatives in Traverse City, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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