Customer Service Representative Jobs in Saginaw, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Cashier
- Bridgeport, MI (6 miles from Saginaw, MI)
- 3 days ago
- Bridgeport, MI (6 miles from Saginaw, MI)
- 3 days ago
Req ID: 452967 Address: 6560 Dixie HWY Bridgeport, MI, 48722 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Member Service Representative I/Teller
- Midland, MI (24 miles from Saginaw, MI)
- 7 days ago
- Midland, MI (24 miles from Saginaw, MI)
- 7 days ago
Members First Credit Union Member Service Representative I/Teller in Midland , Michigan Position Type: Full-Time Work Environment: On-site Location: Wackerly Branch, Midland, MI 48640, USA Job...
- Bay City, MI (13 miles from Saginaw, MI)
- 7 days ago
- Bay City, MI (13 miles from Saginaw, MI)
- 7 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Representative
- Hemlock, MI (14 miles from Saginaw, MI)
- 10 days ago
- Hemlock, MI (14 miles from Saginaw, MI)
- 10 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling...
Role Specific Information Job Description About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent...
Float Member Service Representative I/Traveling Teller
- Midland, MI (24 miles from Saginaw, MI)
- 17 days ago
- Midland, MI (24 miles from Saginaw, MI)
- 17 days ago
Members First Credit Union Float Member Service Representative I/Traveling Teller in Midland , Michigan Position Type: Full-Time Work Environment: On-site Location: Multiple Branches, Midland, MI...
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Part-Time Customer Service Representative (Flexible Schedule, On Site)
- Saginaw, MI
- 28 days ago
- Saginaw, MI
- 28 days ago
About the Role Location: Saginaw, Michigan (On Site) As a part-time Customer Service Representative (CSR) at Morley in Saginaw, Michigan, you'll: Lend a helpful hand and empathic ear to customers with...
Customer Service Representative
- Vassar, MI (18 miles from Saginaw, MI)
- 29 days ago
- Vassar, MI (18 miles from Saginaw, MI)
- 29 days ago
Trillium is now seeking a Customer Service Representative In Vassar, MI for a temp-to hire opportunity! This is a first shift position. Pay rate is $20/hr....
Customer Service Associate - Temporary
- Flushing, MI (23 miles from Saginaw, MI)
- 30+ days ago
- Flushing, MI (23 miles from Saginaw, MI)
- 30+ days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Full Time Client Service Associate
- Bay City, MI (13 miles from Saginaw, MI)
- 30+ days ago
- Bay City, MI (13 miles from Saginaw, MI)
- 30+ days ago
Be Proud, Be You, Be Independent! Are you looking to progress your career as a banking professional? At Independent Bank we promote a culture that encourages professional growth and embraces the...
Retail Customer Service Associate
- Bay City, MI (13 miles from Saginaw, MI)
- 30+ days ago
- Bay City, MI (13 miles from Saginaw, MI)
- 30+ days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Part Time Client Service Associate
- Clio, MI (19 miles from Saginaw, MI)
- 30+ days ago
- Clio, MI (19 miles from Saginaw, MI)
- 30+ days ago
Be Proud, Be You, Be Independent! Are you looking to progress your career as a banking professional? At Independent Bank we promote a culture that encourages professional growth and embraces the...
Demographic Data for Saginaw, MI
Moving to Saginaw, MI? Find some basic demographic data about Saginaw, MI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Saginaw, MI
Highest Education Level
Customer Service Representatives in Saginaw, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Energetic
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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