Customer Service Representative Jobs in Northville, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Taylor, MI (18 miles from Northville, MI)
- moments ago
- Taylor, MI (18 miles from Northville, MI)
- moments ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Parts Coordinator
- Ypsilanti, MI (14 miles from Northville, MI)
- 2 days ago
- Ypsilanti, MI (14 miles from Northville, MI)
- 2 days ago
Job Seekers can review the Job Applicant Privacy Policy by clicking here (. Job Description : START ON A CAREER PATH WITH A COMPANY THAT HAS A FUTURE At Ryder, our most important competitive...
- Detroit, MI (24 miles from Northville, MI)
- 45+ days ago
- Detroit, MI (24 miles from Northville, MI)
- 45+ days ago
The starting wage is $16.00 per hour. Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience Ability...
Customer Service - Self Storage Manager
- Commerce Township, MI (12 miles from Northville, MI)
- 1 hour ago
- Commerce Township, MI (12 miles from Northville, MI)
- 1 hour ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
- Lincoln Park, MI (21 miles from Northville, MI)
- 8 hours ago
- Lincoln Park, MI (21 miles from Northville, MI)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Highland Park, MI (22 miles from Northville, MI)
- 11 hours ago
- Highland Park, MI (22 miles from Northville, MI)
- 11 hours ago
Qualfon Qualfon is hiring Customer Service Representatives to field inbound communication from our clients members regarding their banking needs....
Customer Service Representative
- Taylor, MI (18 miles from Northville, MI)
- 16 hours ago
- Taylor, MI (18 miles from Northville, MI)
- 16 hours ago
Customer Service Representative Kaltec Services llc....
Blood Collection Staff Customer Service
- Novi, MI (4 miles from Northville, MI)
- 17 hours ago
- Novi, MI (4 miles from Northville, MI)
- 17 hours ago
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...
Customer Service Representative
- Inkster, MI (13 miles from Northville, MI)
- 18 hours ago
- Inkster, MI (13 miles from Northville, MI)
- 18 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Milan, MI (23 miles from Northville, MI)
- 20 hours ago
- Milan, MI (23 miles from Northville, MI)
- 20 hours ago
Customer Care Representative Full-Time | In-Office | Ann Arbor, MI Join a fast-growing, family-owned company that sets the gold standard in luxury transportation. At Golden Limousine...
Claims Customer Care Representative
- Farmington Hills, MI (9 miles from Northville, MI)
- 1 day ago
- Farmington Hills, MI (9 miles from Northville, MI)
- 1 day ago
Amerisure creates exceptional value for its partners, policyholders and employees. As a property and casualty insurance company, Amerisures promise to our partner agencies and policyholders begins...
Customer Service Representative
- Southfield, MI (14 miles from Northville, MI)
- 1 day ago
- Southfield, MI (14 miles from Northville, MI)
- 1 day ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Remote Customer Support Rep No Calls, Just Emails & Chats
- Detroit, MI (24 miles from Northville, MI)
- 1 day ago
- Detroit, MI (24 miles from Northville, MI)
- 1 day ago
Now Hiring: Remote Customer Support Representative No Calls Required Pay: $40/hr + Full Benefits & Paid Training We are looking for a **Remote Customer Support Representative** to assist clients...
Remote WorkCustomer Service Representative
- Ann Arbor, MI (18 miles from Northville, MI)
- 1 day ago
- Ann Arbor, MI (18 miles from Northville, MI)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Dearborn, MI (19 miles from Northville, MI)
- 1 day ago
- Dearborn, MI (19 miles from Northville, MI)
- 1 day ago
Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Demographic Data for Northville, MI
Moving to Northville, MI? Find some basic demographic data about Northville, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Northville, MI
Highest Education Level
Customer Service Representatives in Northville, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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