Customer Service Representative Jobs in Monroe, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Taylor, MI (24 miles from Monroe, MI)
- 1 hour ago
- Taylor, MI (24 miles from Monroe, MI)
- 1 hour ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Parts Coordinator
- Ypsilanti, MI (21 miles from Monroe, MI)
- 2 days ago
- Ypsilanti, MI (21 miles from Monroe, MI)
- 2 days ago
Job Seekers can review the Job Applicant Privacy Policy by clicking here (. Job Description : START ON A CAREER PATH WITH A COMPANY THAT HAS A FUTURE At Ryder, our most important competitive...
Customer Service Representative
- Taylor, MI (24 miles from Monroe, MI)
- 17 hours ago
- Taylor, MI (24 miles from Monroe, MI)
- 17 hours ago
Customer Service Representative Kaltec Services llc....
- Dundee, MI (10 miles from Monroe, MI)
- 19 hours ago
- Dundee, MI (10 miles from Monroe, MI)
- 19 hours ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
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- Milan, MI (15 miles from Monroe, MI)
- 21 hours ago
- Milan, MI (15 miles from Monroe, MI)
- 21 hours ago
Customer Care Representative Full-Time | In-Office | Ann Arbor, MI Join a fast-growing, family-owned company that sets the gold standard in luxury transportation. At Golden Limousine...
Retail Loss Prevention Customer Service Associate II
- Toledo, OH (18 miles from Monroe, MI)
- 1 day ago
- Toledo, OH (18 miles from Monroe, MI)
- 1 day ago
Come to work and be ready to think on your feet, grow your skills, and embrace the many opportunities. Our Distribution Centers are the key to getting new products out to TJ Maxx, Marshalls,...
Customer Service Team Member - Toledo, OH (OH0720)
- Toledo, OH (18 miles from Monroe, MI)
- 1 day ago
- Toledo, OH (18 miles from Monroe, MI)
- 1 day ago
Job Details Job Location : Toledo, OH Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...
Customer Service Team Member - Holland, OH (OH0717)
- Holland, OH (23 miles from Monroe, MI)
- 1 day ago
- Holland, OH (23 miles from Monroe, MI)
- 1 day ago
Job Details Job Location : Holland, OH Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...
Customer Service Representative
- Taylor, MI (24 miles from Monroe, MI)
- 1 day ago
- Taylor, MI (24 miles from Monroe, MI)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Job Objectives Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
Seasonal Retail Sales Associate
- Ypsilanti, MI (21 miles from Monroe, MI)
- 6 days ago
- Ypsilanti, MI (21 miles from Monroe, MI)
- 6 days ago
What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
- Taylor, MI (24 miles from Monroe, MI)
- 6 days ago
- Taylor, MI (24 miles from Monroe, MI)
- 6 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Part-Time Retail Sales Associate
- Woodhaven, MI (19 miles from Monroe, MI)
- 8 days ago
- Woodhaven, MI (19 miles from Monroe, MI)
- 8 days ago
Role Specific Information Job Description About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent...
Customer Service - Facility Maintenance Services
- Toledo, OH (18 miles from Monroe, MI)
- 8 days ago
- Toledo, OH (18 miles from Monroe, MI)
- 8 days ago
Position Requirements Job Requirements: At least 3 years of customer service representative experience Previous experience within the facility maintenance or construction industries is a plus A consistent...
Demographic Data for Monroe, MI
Moving to Monroe, MI? Find some basic demographic data about Monroe, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Monroe, MI
Highest Education Level
Customer Service Representatives in Monroe, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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