Customer Service Representative Jobs in Midland, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Saginaw, MI (24 miles from Midland, MI)
- 1 day ago
- Saginaw, MI (24 miles from Midland, MI)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative Job
- Mt Pleasant, MI (20 miles from Midland, MI)
- 1 day ago
- Mt Pleasant, MI (20 miles from Midland, MI)
- 1 day ago
Apply for FYZICAL's Customer Service Representative job opening today!...
Members First Credit Union Member Service Representative I/Teller in Midland , Michigan Position Type: Full-Time Work Environment: On-site Location: Wackerly Branch, Midland, MI 48640, USA Job...
- Bay City, MI (20 miles from Midland, MI)
- 6 days ago
- Bay City, MI (20 miles from Midland, MI)
- 6 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Representative
- Hemlock, MI (13 miles from Midland, MI)
- 9 days ago
- Hemlock, MI (13 miles from Midland, MI)
- 9 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Associate Part Time
- Shepherd, MI (17 miles from Midland, MI)
- 13 days ago
- Shepherd, MI (17 miles from Midland, MI)
- 13 days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
- Saginaw, MI (24 miles from Midland, MI)
- 15 days ago
- Saginaw, MI (24 miles from Midland, MI)
- 15 days ago
POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling...
Licensed Customer Service Sales Rep - Mt. Pleasant, MI
- Mt Pleasant, MI (20 miles from Midland, MI)
- 15 days ago
- Mt Pleasant, MI (20 miles from Midland, MI)
- 15 days ago
Its a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Join Americas most trusted...
Part-Time Retail Sales Associate
- Saginaw, MI (24 miles from Midland, MI)
- 16 days ago
- Saginaw, MI (24 miles from Midland, MI)
- 16 days ago
Role Specific Information Job Description About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent...
Float Member Service Representative I/Traveling Teller
- Midland, MI
- 16 days ago
- Midland, MI
- 16 days ago
Members First Credit Union Float Member Service Representative I/Traveling Teller in Midland , Michigan Position Type: Full-Time Work Environment: On-site Location: Multiple Branches, Midland, MI...
Customer Service Representative - Beaverton, MI
- Beaverton, MI (21 miles from Midland, MI)
- 16 days ago
- Beaverton, MI (21 miles from Midland, MI)
- 16 days ago
Customer Service Representative - Beaverton, MI WHY DO WE NEED YOU?...
Retail Customer Service Specialist
- Saginaw, MI (24 miles from Midland, MI)
- 26 days ago
- Saginaw, MI (24 miles from Midland, MI)
- 26 days ago
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Part-Time Customer Service Representative (Flexible Schedule, On Site)
- Saginaw, MI (24 miles from Midland, MI)
- 27 days ago
- Saginaw, MI (24 miles from Midland, MI)
- 27 days ago
About the Role Location: Saginaw, Michigan (On Site) As a part-time Customer Service Representative (CSR) at Morley in Saginaw, Michigan, you'll: Lend a helpful hand and empathic ear to customers with...
Full Time Client Service Associate
- Bay City, MI (20 miles from Midland, MI)
- 30+ days ago
- Bay City, MI (20 miles from Midland, MI)
- 30+ days ago
Be Proud, Be You, Be Independent! Are you looking to progress your career as a banking professional? At Independent Bank we promote a culture that encourages professional growth and embraces the...
Customer Service Associate Part Time - Sanford
- Sanford, MI (9 miles from Midland, MI)
- 30+ days ago
- Sanford, MI (9 miles from Midland, MI)
- 30+ days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? We're the heart of retail C-Store operations in...
Demographic Data for Midland, MI
Moving to Midland, MI? Find some basic demographic data about Midland, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Midland, MI
Highest Education Level
Customer Service Representatives in Midland, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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