Customer Service Representative Jobs in Midland, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Saginaw, MI (24 miles from Midland, MI)
- 1 day ago
- Saginaw, MI (24 miles from Midland, MI)
- 1 day ago
Job Description: We're hiring NOW for a Customer Service Representative to join our growing team!...
Part Time Customer Service Rep
- Bay City, MI (20 miles from Midland, MI)
- 3 days ago
- Bay City, MI (20 miles from Midland, MI)
- 3 days ago
Candidate must possess customer service or call center experience and have good verbal and written communication skills....
Summary Provides front line customer service as well as utilizes independent discretion to resolve customer concerns of higher complexity. Performs routine and specialized clerical and accounting...
Examples of Job Duties**:*The following is intended as a brief description/illustration of the duties, responsibilities, and requirements of this position and are not intended to be all...
Full Time Client Service Associate
- Saginaw, MI (24 miles from Midland, MI)
- 5 days ago
- Saginaw, MI (24 miles from Midland, MI)
- 5 days ago
Be Proud, Be You, Be Independent! Are you looking to progress your career as a banking professional? At Independent Bank we promote a culture that encourages professional growth and embraces the...
Pharmacy Customer Service Associate
- Bay City, MI (20 miles from Midland, MI)
- 5 days ago
- Bay City, MI (20 miles from Midland, MI)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate Part Time
- Alma, MI (20 miles from Midland, MI)
- 5 days ago
- Alma, MI (20 miles from Midland, MI)
- 5 days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Member Service Representative I
- Mount Pleasant, MI (20 miles from Midland, MI)
- 5 days ago
- Mount Pleasant, MI (20 miles from Midland, MI)
- 5 days ago
Position Type:** Full-Time**Work Environment:** On-site**Location:** Blue Grass Branch, Mt. Pleasant, MI 48858, USA------------------------------------------------------------------------### **Job...
Customer Service Representative
- Saginaw, MI (24 miles from Midland, MI)
- 7 days ago
- Saginaw, MI (24 miles from Midland, MI)
- 7 days ago
We are currently hiring for a Customer Service Representative!...
Customer Service Associate Full Time
- Rosebush, MI (22 miles from Midland, MI)
- 11 days ago
- Rosebush, MI (22 miles from Midland, MI)
- 11 days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) FULL-TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Customer Relations Specialist-Seasonal
- Saginaw, MI (24 miles from Midland, MI)
- 11 days ago
- Saginaw, MI (24 miles from Midland, MI)
- 11 days ago
Overview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means...
Customer Service Rep(01245) - 521 Washington
- Bay City, MI (20 miles from Midland, MI)
- 12 days ago
- Bay City, MI (20 miles from Midland, MI)
- 12 days ago
Company Description Job Description CSR Job Description Customer Service Representative Are you ready to be part of the action?...
Customer Service Representative
- Linwood, MI (19 miles from Midland, MI)
- 13 days ago
- Linwood, MI (19 miles from Midland, MI)
- 13 days ago
Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Customer Account Representative
- Saginaw, MI (24 miles from Midland, MI)
- 22 days ago
- Saginaw, MI (24 miles from Midland, MI)
- 22 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Service Associate with Deli Part Time
- Coleman, MI (14 miles from Midland, MI)
- 23 days ago
- Coleman, MI (14 miles from Midland, MI)
- 23 days ago
Overview CUSTOMER SERVICE ASSOCIATE WITH DELI PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Demographic Data for Midland, MI
Moving to Midland, MI? Find some basic demographic data about Midland, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Midland, MI
Highest Education Level
Customer Service Representatives in Midland, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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