Customer Service Representative Jobs in Michigan Center, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service - Donor Support Technician
- Jackson, MI (3 miles from Michigan Center, MI)
- moments ago
- Jackson, MI (3 miles from Michigan Center, MI)
- moments ago
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Customer Service & E-Commerce Supervisor - Full Time
- Ann Arbor, MI (23 miles from Michigan Center, MI)
- 2 hours ago
- Ann Arbor, MI (23 miles from Michigan Center, MI)
- 2 hours ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Customer Service Representative
- Chelsea, MI (16 miles from Michigan Center, MI)
- 1 day ago
- Chelsea, MI (16 miles from Michigan Center, MI)
- 1 day ago
Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With...
Retail Customer Service Cashier
- Parma, MI (15 miles from Michigan Center, MI)
- 2 days ago
- Parma, MI (15 miles from Michigan Center, MI)
- 2 days ago
Req ID: 459013 Address: 18720 Partello Rd. Marshall, MI, 49068 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Lead Retail Customer Service Associate
- Ann Arbor, MI (23 miles from Michigan Center, MI)
- 6 days ago
- Ann Arbor, MI (23 miles from Michigan Center, MI)
- 6 days ago
POSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer...
- Jackson, MI (3 miles from Michigan Center, MI)
- 11 days ago
- Jackson, MI (3 miles from Michigan Center, MI)
- 11 days ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
- Jackson, MI (3 miles from Michigan Center, MI)
- 12 days ago
- Jackson, MI (3 miles from Michigan Center, MI)
- 12 days ago
Customer Service Liaison What You Must Have: 2 - 3 years of healthcare experience Excellent customer service skills Hospice, home health, nursing home, assisted living, or hospital experience...
Licensed Insurance Customer Service Representative - Ann Arbor, MI
- Ann Arbor, MI (23 miles from Michigan Center, MI)
- 14 days ago
- Ann Arbor, MI (23 miles from Michigan Center, MI)
- 14 days ago
Its a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Join Americas most trusted...
Customer Service Representative
- Ann Arbor, MI (23 miles from Michigan Center, MI)
- 14 days ago
- Ann Arbor, MI (23 miles from Michigan Center, MI)
- 14 days ago
Employment Type: Full time Shift: Description: This position is not remote; the selected individual will work on-site for each day scheduled. Responsible for the complete and accurate collection...
Licensed Customer Service Representative - Ann Arbor, MI
- Ann Arbor, MI (23 miles from Michigan Center, MI)
- 22 days ago
- Ann Arbor, MI (23 miles from Michigan Center, MI)
- 22 days ago
Its a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Join Americas most trusted...
Onsite Customer Service Specialist
- Ann Arbor, MI (23 miles from Michigan Center, MI)
- 22 days ago
- Ann Arbor, MI (23 miles from Michigan Center, MI)
- 22 days ago
Myself > My Company > View Opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against...
Customer Service Representative
- Jackson, MI (3 miles from Michigan Center, MI)
- 25 days ago
- Jackson, MI (3 miles from Michigan Center, MI)
- 25 days ago
Customer Service Representative 3.7 3.7 out of 5 stars 2545 Spring Arbor Rd, Jackson, MI 49203 The insurance industry is evolving, and SIAA is excited to drive this evolution....
Part-Time Teller - Customer Service Representative
- Ann Arbor, MI (23 miles from Michigan Center, MI)
- 26 days ago
- Ann Arbor, MI (23 miles from Michigan Center, MI)
- 26 days ago
Apply Description General Job Summary The Customer Service Representative is responsible for handling all branch daily support, security and operational transactions including servicing banking customers...
Customer Service Team Member - Part Time
- Ann Arbor, MI (23 miles from Michigan Center, MI)
- 30+ days ago
- Ann Arbor, MI (23 miles from Michigan Center, MI)
- 30+ days ago
Provides support as a member of the Front-End team to include providing all guest service functions according to procedure and holding a lasting impression on WFM customers' shopping experience....
Part Time Client Service Associate (Seasonal - Summer 2025)
- Leslie, MI (17 miles from Michigan Center, MI)
- 30+ days ago
- Leslie, MI (17 miles from Michigan Center, MI)
- 30+ days ago
Be Proud, Be You, Be Independent! Are you looking to progress your career as a banking professional? At Independent Bank we promote a culture that encourages professional growth and embraces the...
Demographic Data for Michigan Center, MI
Moving to Michigan Center, MI? Find some basic demographic data about Michigan Center, MI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Michigan Center, MI
Highest Education Level
Customer Service Representatives in Michigan Center, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Telephone Skills
- Listening
- Friendliness
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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