Customer Service Representative Jobs in Menominee, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Stephenson, MI (14 miles from Menominee, MI)
- 9 days ago
- Stephenson, MI (14 miles from Menominee, MI)
- 9 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Looking for someone to handle phone calls in our Tech Service department. Individual must have good verbal and written skills and able to communicate with potential customers on the phone. All...
- Baileys Harbor, WI (23 miles from Menominee, MI)
- 13 days ago
- Baileys Harbor, WI (23 miles from Menominee, MI)
- 13 days ago
Koepsel's Farm Market, a family owned business for over 70 years, is Door County's original farm market. We are excited for the 2025 season and would like to expand our working family. We are...
- Marinette, WI (11 miles from Menominee, MI)
- 24 days ago
- Marinette, WI (11 miles from Menominee, MI)
- 24 days ago
JOB REQUIREMENTS: Do you thrive on making a positive, lasting impact onpeople? Do you have customer service experience? Are you looking for anopportunity to learn a new industry, with paid on the...
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Part-Time Retail Sales Associate
- Marinette, WI (11 miles from Menominee, MI)
- 28 days ago
- Marinette, WI (11 miles from Menominee, MI)
- 28 days ago
Role Specific Information Job Description About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent...
Customer Support Representative
- Marinette, WI (11 miles from Menominee, MI)
- 29 days ago
- Marinette, WI (11 miles from Menominee, MI)
- 29 days ago
Are you a detail-oriented problem solver who thrives in a fast-paced environment? Do you enjoy working with customers and internal teams to find solutions? We’re looking for a Customer Support...
Customer Support Representative
- Marinette, WI (11 miles from Menominee, MI)
- 30+ days ago
- Marinette, WI (11 miles from Menominee, MI)
- 30+ days ago
Our client, located in Marinette, WI is seeking a customer service representative to join their team. As a CSR, you will take calls and handle complaints and or return material authorizations....
Customer Service Representative
- Marinette, WI (11 miles from Menominee, MI)
- 90+ days ago
- Marinette, WI (11 miles from Menominee, MI)
- 90+ days ago
Description Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job...
Customer Service Rep(02026) - 1703 Marinette Ave, Marinette, WI 54143, USA
- Marinette, WI (11 miles from Menominee, MI)
- 90+ days ago
- Marinette, WI (11 miles from Menominee, MI)
- 90+ days ago
Our Customer Service Representatives are high energy candidates who love people, have a friendly voice, and are motivated!...
Customer Service Rep(01244) - 1311 10th St. Menominee, MI 49858
- Menominee, MI
- 90+ days ago
- Menominee, MI
- 90+ days ago
Our Customer Service Representatives are high energy candidates who love people, have a friendly voice, and are motivated!...
Demographic Data for Menominee, MI
Moving to Menominee, MI? Find some basic demographic data about Menominee, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Menominee, MI
Highest Education Level
Customer Service Representatives in Menominee, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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