Customer Service Representative Jobs in Howell, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Blood Collection Staff - Customer Service
- Dexter, MI (15 miles from Howell, MI)
- 15 hours ago
- Dexter, MI (15 miles from Howell, MI)
- 15 hours ago
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...
Are you the Customer Service Representative we're looking for?...
Customer Service - Self Storage Manager
- Commerce Township, MI (20 miles from Howell, MI)
- 20 hours ago
- Commerce Township, MI (20 miles from Howell, MI)
- 20 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Blood Collection Staff Customer Service
- Novi, MI (20 miles from Howell, MI)
- 1 day ago
- Novi, MI (20 miles from Howell, MI)
- 1 day ago
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...
Customer Service Representative
- Ann Arbor, MI (21 miles from Howell, MI)
- 2 days ago
- Ann Arbor, MI (21 miles from Howell, MI)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Part-Time Retail Sales Associate
- Fenton, MI (15 miles from Howell, MI)
- 2 days ago
- Fenton, MI (15 miles from Howell, MI)
- 2 days ago
Role Specific Information Job Description About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent...
Customer Service Representative
- Brighton, MI (8 miles from Howell, MI)
- 2 days ago
- Brighton, MI (8 miles from Howell, MI)
- 2 days ago
Customer Service Representative Why Join the Corrigan Team Corrigan is a large company that operates with a small feel. Our culture is best described as hard working and ambitious....
Looking for a career with a company that values innovation, collaboration, and growth? We are a leading provider of property and casualty insurance, offering tailored solutions for individuals,...
Client Service Associate (Novi, MI)
- Novi, MI (20 miles from Howell, MI)
- 6 days ago
- Novi, MI (20 miles from Howell, MI)
- 6 days ago
Client Service Associate (Novi, MI) At Edelman Financial Engines, we believe everyone deserves to move their financial life forward! We know that assets have the power to fund goals. Those numbers...
Customer Service - Facility Maintenance Services
- Ann Arbor, MI (21 miles from Howell, MI)
- 7 days ago
- Ann Arbor, MI (21 miles from Howell, MI)
- 7 days ago
Position Requirements Job Requirements: At least 3 years of customer service representative experience Previous experience within the facility maintenance or construction industries is a plus A consistent...
- Plymouth, MI (23 miles from Howell, MI)
- 7 days ago
- Plymouth, MI (23 miles from Howell, MI)
- 7 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
- Fenton, MI (15 miles from Howell, MI)
- 9 days ago
- Fenton, MI (15 miles from Howell, MI)
- 9 days ago
Company Description Job Description Make up to $15/hr with tips We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up,...
Lead Retail Customer Service Associate
- Ann Arbor, MI (21 miles from Howell, MI)
- 9 days ago
- Ann Arbor, MI (21 miles from Howell, MI)
- 9 days ago
POSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer...
- Ann Arbor, MI (21 miles from Howell, MI)
- 10 days ago
- Ann Arbor, MI (21 miles from Howell, MI)
- 10 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Experience Coordinator
- Fenton, MI (15 miles from Howell, MI)
- 13 days ago
- Fenton, MI (15 miles from Howell, MI)
- 13 days ago
T.J. Maxx Customer Experience Coordinator in Fenton , Michigan : : Fenton, MI Opportunity: Contribute To The Growth Of Your Career Responsible for promoting an excellent customer experience....
Demographic Data for Howell, MI
Moving to Howell, MI? Find some basic demographic data about Howell, MI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Howell, MI
Highest Education Level
Customer Service Representatives in Howell, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Energetic
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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