Customer Service Representative Jobs in Holland, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Grandville, MI (17 miles from Holland, MI)
- 7 hours ago
- Grandville, MI (17 miles from Holland, MI)
- 7 hours ago
Job Type Part-time Description This position is for our Visser Family YMCA. OUR CULTURE: Guiding Principles describe our behaviors to support our organizations work throughout its life in all...
Customer Service Associate Part Time Overnight
- Nunica, MI (21 miles from Holland, MI)
- 2 days ago
- Nunica, MI (21 miles from Holland, MI)
- 2 days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) HOURS SCHEDULED OVERNIGHT PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail...
Customer Service Representative
- Wyoming, MI (17 miles from Holland, MI)
- 3 days ago
- Wyoming, MI (17 miles from Holland, MI)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Administrative Assistant Customer Service Manager
- Wyoming, MI (17 miles from Holland, MI)
- 7 days ago
- Wyoming, MI (17 miles from Holland, MI)
- 7 days ago
Assistant Account Manager Job Summary: The Assistant Account Manager works under the direction of the Account Manager or Senior Account Manager to serve and interact with customers, prepare orders...
- Holland, MI (3 miles from Holland, MI)
- 7 days ago
- Holland, MI (3 miles from Holland, MI)
- 7 days ago
At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and,...
- Grand Haven, MI (16 miles from Holland, MI)
- 7 days ago
- Grand Haven, MI (16 miles from Holland, MI)
- 7 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service - Donor Support Technician
- Wyoming, MI (17 miles from Holland, MI)
- 9 days ago
- Wyoming, MI (17 miles from Holland, MI)
- 9 days ago
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Req ID: 453291 Address: 9790 Adams St Holland, MI, 49424 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Customer Service Representative
- Wyoming, MI (17 miles from Holland, MI)
- 10 days ago
- Wyoming, MI (17 miles from Holland, MI)
- 10 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to...
Parts Sales Associate (Call Center)
- Wyoming, MI (17 miles from Holland, MI)
- 13 days ago
- Wyoming, MI (17 miles from Holland, MI)
- 13 days ago
Apply Job Type Full-time Description About Us: At JX, we are more than just a provider in the diesel industry; we are a team united by core values that define our commitment to excellence. Our...
- Byron Center, MI (19 miles from Holland, MI)
- 18 days ago
- Byron Center, MI (19 miles from Holland, MI)
- 18 days ago
Customer Success Specialist Grand Rapids Chair Company - 3.3 Byron Center, MI Job Details Full-time Estimated: $34.9K - $41.9K a year 22 hours ago Qualifications Entry level Full Job Description...
- Wyoming, MI (17 miles from Holland, MI)
- 18 days ago
- Wyoming, MI (17 miles from Holland, MI)
- 18 days ago
Working at Mister Car Wash is all about opportunity-to be part of a team, achieve your goals, and have fun in a fast-paced environment. And with new stores in development, Mister has room for...
What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? We're the heart of retail C-Store operations in...
Demographic Data for Holland, MI
Moving to Holland, MI? Find some basic demographic data about Holland, MI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Holland, MI
Highest Education Level
Customer Service Representatives in Holland, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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