Customer Service Representative Jobs in Gaylord, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Hart Medical Equipment provides a full range of home care products and support services based on individual needs. We strive to conduct our patient care operation with the highest standards. We...
Customer Service Associate with Deli Part Time
- Mancelona, MI (18 miles from Gaylord, MI)
- 3 days ago
- Mancelona, MI (18 miles from Gaylord, MI)
- 3 days ago
Overview CUSTOMER SERVICE ASSOCIATE WITH DELI PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Overview Get on the fast track to a more rewarding career with Enterprise Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.We are a...
Customer Assistance Representative- Petoskey
- Petoskey, MI (24 miles from Gaylord, MI)
- 4 days ago
- Petoskey, MI (24 miles from Gaylord, MI)
- 4 days ago
Overview Get on the fast track to a more rewarding career with Enterprise Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.We are a...
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Customer Service Specialist- Seasonal
- Grayling, MI (21 miles from Gaylord, MI)
- 5 days ago
- Grayling, MI (21 miles from Gaylord, MI)
- 5 days ago
Overview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means...
Customer Service Associate with Deli Full Time
- Boyne Falls, MI (15 miles from Gaylord, MI)
- 8 days ago
- Boyne Falls, MI (15 miles from Gaylord, MI)
- 8 days ago
Overview CUSTOMER SERVICE ASSOCIATE WITH DELI (CASHIER) Full-Time Hours + Competitive Benefit Package Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Our Customer Service Representatives are high energy candidates who love people, have a friendly voice, and are motivated!...
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Associate Full Time
- Boyne City, MI (20 miles from Gaylord, MI)
- 30+ days ago
- Boyne City, MI (20 miles from Gaylord, MI)
- 30+ days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) FULL-TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Customer Service Representative
- Grayling, MI (21 miles from Gaylord, MI)
- 45+ days ago
- Grayling, MI (21 miles from Gaylord, MI)
- 45+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Role Specific Information Job Description About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent...
Arona - sales, customer service, management, retentions, driver
- Petoskey, MI (24 miles from Gaylord, MI)
- 60+ days ago
- Petoskey, MI (24 miles from Gaylord, MI)
- 60+ days ago
Give us a Year We will give you a Career! At Arona Home Essentials we make it easy to own your success! With a variety of positions and opportunities- we help you make your career what YOU want it...
Demographic Data for Gaylord, MI
Moving to Gaylord, MI? Find some basic demographic data about Gaylord, MI below.
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Salary for Customer Service Representative Jobs in Gaylord, MI
Highest Education Level
Customer Service Representatives in Gaylord, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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