Customer Service Representative Jobs in Fremont, MI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 19 Jobs

Customer Service Representative

  • Muskegon, MI (22 miles from Fremont, MI)
  • 23 hours ago
  • Muskegon, MI (22 miles from Fremont, MI)
  • 23 hours ago

taking, order entry, expediting, customer correspondence, and shipping....

Customer Service Associate

  • Muskegon, MI (22 miles from Fremont, MI)
  • 3 days ago
  • Muskegon, MI (22 miles from Fremont, MI)
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate with Deli Part Time

  • Muskegon, MI (22 miles from Fremont, MI)
  • 5 days ago
  • Muskegon, MI (22 miles from Fremont, MI)
  • 5 days ago

Overview CUSTOMER SERVICE ASSOCIATE WITH DELI PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...

Customer Experience Specialist (Onsite)

  • Muskegon, MI (22 miles from Fremont, MI)
  • 8 days ago
  • Muskegon, MI (22 miles from Fremont, MI)
  • 8 days ago

Provides guidance and mentoring to Frontline Customer Service Representatives (CSRs) at Pratt & Whitney Component Solutions and the distributor's team to improve throughput, productivity, and customer...

Customer Service Associate Part Time

  • Brohman, MI (17 miles from Fremont, MI)
  • 11 days ago
  • Brohman, MI (17 miles from Fremont, MI)
  • 11 days ago

Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...

Customer Service Associate

  • Muskegon, MI (22 miles from Fremont, MI)
  • 12 days ago
  • Muskegon, MI (22 miles from Fremont, MI)
  • 12 days ago

Join our team and live the Ollie-tude! : ( Ollie’s Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy,...

Customer Account Representative

  • Fremont, MI
  • 17 days ago
  • Fremont, MI
  • 17 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Service Representative

  • Montague, MI (21 miles from Fremont, MI)
  • 21 days ago
  • Montague, MI (21 miles from Fremont, MI)
  • 21 days ago

Workbox Staffing, LLC Customer Service Representative in Montague , Michigan Customer Service Representative, $18.00/hr --1st Shift - Montague Enjoy working in a quiet, but busy environment?...

Accounting/Customer Service Representative

  • Muskegon, MI (22 miles from Fremont, MI)
  • 21 days ago
  • Muskegon, MI (22 miles from Fremont, MI)
  • 21 days ago

JOB DETAILS Job Details About Workbox Staffing, LLC Accounting/Customer Service Representative Job Code Number 290165597 Job Description Accounting/Customer Service Representative, $18.00-$20.00/hour...

Full Time Floating Client Service Associate

  • Sparta, MI (23 miles from Fremont, MI)
  • 23 days ago
  • Sparta, MI (23 miles from Fremont, MI)
  • 23 days ago

Be Proud, Be You, Be Independent! Join our expanding team at Independent Bank's NEW Macomb location! At Independent Bank we promote a culture that encourages professional growth and embraces the...

Bilingual Customer Service Rep

  • Muskegon, MI (22 miles from Fremont, MI)
  • 24 days ago
  • Muskegon, MI (22 miles from Fremont, MI)
  • 24 days ago

Our manufacturing client in Muskegon, MI is seeking a Customer Experience Rep to join their team. As a Customer Experience Rep, you will be part of the Sales and Marketing Team. Job Title:...

Customer Service Rep

  • Muskegon, MI (22 miles from Fremont, MI)
  • 25 days ago
  • Muskegon, MI (22 miles from Fremont, MI)
  • 25 days ago

Our manufacturing client in Muskegon, MI is seeking a Customer Experience Rep to join their team. As a Customer Experience Rep, you will be part of the Sales and Marketing Team. Job Title:...

Part Time Client Service Associate (Seasonal - Summer 2025)

  • Sparta, MI (23 miles from Fremont, MI)
  • 30+ days ago
  • Sparta, MI (23 miles from Fremont, MI)
  • 30+ days ago

Be Proud, Be You, Be Independent! Are you looking to progress your career as a banking professional? At Independent Bank we promote a culture that encourages professional growth and embraces the...

Retail Customer Service Associate

  • Muskegon, MI (22 miles from Fremont, MI)
  • 30+ days ago
  • Muskegon, MI (22 miles from Fremont, MI)
  • 30+ days ago

... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...

Customer Service Rep - Incoming Order Coordinator

  • Montague, MI (21 miles from Fremont, MI)
  • 30+ days ago
  • Montague, MI (21 miles from Fremont, MI)
  • 30+ days ago

Our manufacturing client in Montague, MI is seeking a Customer Service Rep to join their team. The ideal candidate will have customer service and computer experience which will align successfully...

Demographic Data for Fremont, MI

Moving to Fremont, MI? Find some basic demographic data about Fremont, MI below.


Local
National
11,703
343
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Fremont, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Fremont, MI offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Fremont, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »