Customer Service Representative Jobs in Flint, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Job Type Full-time Description Full Time - 38 hours/week Pay: $18-$20/ hour Location: Flint MI Position Summary: To provide exceptional, excellent member service and direct the delivery of...
Customer Service Representative, Medicare Advantage - Remote - McLaren Careers
- Flint, MI
- 13 hours ago
- Flint, MI
- 13 hours ago
McLaren Health Care Customer Service Representative, Medicare Advantage - Remote - McLaren Careers in Flint , Michigan We are looking for a Customer Service Representative, Medicare Advantage to join...
Remote WorkCustomer Service Representative
- Burton, MI (4 miles from Flint, MI)
- 18 hours ago
- Burton, MI (4 miles from Flint, MI)
- 18 hours ago
Customer Service Representative Compensation: $18.00 Location: Burton, Michigan 48509 Duration: 13 weeks Shift Details: 15:30 to 0:00 Mon-Friday JOB DESCRIPTION As a Clerk, you will be responsible for...
Part-Time Retail Sales Associate
- Fenton, MI (16 miles from Flint, MI)
- 2 days ago
- Fenton, MI (16 miles from Flint, MI)
- 2 days ago
Role Specific Information Job Description About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent...
Retail Customer Service Cashier
- Bridgeport, MI (24 miles from Flint, MI)
- 3 days ago
- Bridgeport, MI (24 miles from Flint, MI)
- 3 days ago
Req ID: 452967 Address: 6560 Dixie HWY Bridgeport, MI, 48722 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Hart Medical Equipment provides a full range of home care products and support services based on individual needs. We strive to conduct our patient care operation with the highest standards. We...
- Grand Blanc, MI (6 miles from Flint, MI)
- 5 days ago
- Grand Blanc, MI (6 miles from Flint, MI)
- 5 days ago
POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through...
- Burton, MI (4 miles from Flint, MI)
- 7 days ago
- Burton, MI (4 miles from Flint, MI)
- 7 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
- Grand Blanc, MI (6 miles from Flint, MI)
- 9 days ago
- Grand Blanc, MI (6 miles from Flint, MI)
- 9 days ago
Company Description Job Description Make up to $15/hr with tips We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up,...
Inside Sales / Customer Service Representative
- Burton, MI (4 miles from Flint, MI)
- 12 days ago
- Burton, MI (4 miles from Flint, MI)
- 12 days ago
Earn paid time off, up to 10 days per year Earn paid holidays, up to 6 days per year Earn bonuses and incentive pay As a Customer Service Representative, you will be responsible for: Grow and retain...
Customer Experience Coordinator
- Fenton, MI (16 miles from Flint, MI)
- 13 days ago
- Fenton, MI (16 miles from Flint, MI)
- 13 days ago
T.J. Maxx Customer Experience Coordinator in Fenton , Michigan : : Fenton, MI Opportunity: Contribute To The Growth Of Your Career Responsible for promoting an excellent customer experience....
Customer Service Representative
- Davison, MI (8 miles from Flint, MI)
- 22 days ago
- Davison, MI (8 miles from Flint, MI)
- 22 days ago
One of Insight Global's Motor Vehicle Manufacturing clients is seeking a Customer Service Representative to join their team in Lansing, MI....
That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and service centers....
Customer Service Associate - Temporary
- Flushing, MI (9 miles from Flint, MI)
- 30+ days ago
- Flushing, MI (9 miles from Flint, MI)
- 30+ days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Clarkston, MI (24 miles from Flint, MI)
- 30+ days ago
- Clarkston, MI (24 miles from Flint, MI)
- 30+ days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Demographic Data for Flint, MI
Moving to Flint, MI? Find some basic demographic data about Flint, MI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Flint, MI
Highest Education Level
Customer Service Representatives in Flint, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Energetic
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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