Customer Service Representative Jobs in Flint, MI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 22 Jobs

Customer Service - Self Storage Manager

  • Clarkston, MI (24 miles from Flint, MI)
  • 15 hours ago
  • Clarkston, MI (24 miles from Flint, MI)
  • 15 hours ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Customer Service - Donor Support Technician

  • Flint, MI
  • 4 days ago
  • Flint, MI
  • 4 days ago

The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...

Customer Service Representative

  • Clarkston, MI (24 miles from Flint, MI)
  • 5 days ago
  • Clarkston, MI (24 miles from Flint, MI)
  • 5 days ago

Company Description Job Description Make up to $15/hr with tips We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up,...

Customer Service Rep - Processing Faxes

  • Grand Blanc, MI (6 miles from Flint, MI)
  • 6 days ago
  • Grand Blanc, MI (6 miles from Flint, MI)
  • 6 days ago

Status: Full Time Hours: 8:30a - 5:30p Location: Position is fully remote Hart Medical Equipment offers a competitive salary and benefits package. EOE SUMMARY: Will focus on processing faxed...

Remote Work

Part-Time Customer Service Center Banker Flint

  • Flint, MI
  • 9 days ago
  • Flint, MI
  • 9 days ago

Customer Service Center Banker Non-Exempt Grade Level 3 Equal Employment Opportunity Corporate Values & Mission Provide superior service, quality advice and show our utmost respect to everyone we...

Full-Time Customer Service Center Banker Flint

  • Flint, MI
  • 9 days ago
  • Flint, MI
  • 9 days ago

Customer Service Center Banker Non-Exempt Grade Level 3 Equal Employment Opportunity Corporate Values & Mission Provide superior service, quality advice and show our utmost respect to everyone we...

Customer Service Associate - Temporary

  • Davison, MI (8 miles from Flint, MI)
  • 9 days ago
  • Davison, MI (8 miles from Flint, MI)
  • 9 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Liaison

  • Flint, MI
  • 14 days ago
  • Flint, MI
  • 14 days ago

Customer Service Liaison What You Must Have: 2 - 3 years of healthcare experience Excellent customer service skills Hospice, home health, nursing home, assisted living, or hospital experience...

Customer Service Representative

  • Fenton, MI (16 miles from Flint, MI)
  • 16 days ago
  • Fenton, MI (16 miles from Flint, MI)
  • 16 days ago

Service Center Fenton JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and...

Customer Service Representative

  • Davison, MI (8 miles from Flint, MI)
  • 18 days ago
  • Davison, MI (8 miles from Flint, MI)
  • 18 days ago

One of Insight Global's Motor Vehicle Manufacturing clients is seeking a Customer Service Representative to join their team in Lansing, MI....

Customer Service Rep

  • Lapeer, MI (18 miles from Flint, MI)
  • 30+ days ago
  • Lapeer, MI (18 miles from Flint, MI)
  • 30+ days ago

Company Description Job Description Make up to $15/hr with tips We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up,...

Part-Time Retail Sales Associate

  • Fenton, MI (16 miles from Flint, MI)
  • 30+ days ago
  • Fenton, MI (16 miles from Flint, MI)
  • 30+ days ago

Role Specific Information Job Description About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent...

Client Service Associate

  • Grand Blanc, MI (6 miles from Flint, MI)
  • 30+ days ago
  • Grand Blanc, MI (6 miles from Flint, MI)
  • 30+ days ago

POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through...

Retail - Full Time Customer Experience Coordinator

  • Fenton, MI (16 miles from Flint, MI)
  • 90+ days ago
  • Fenton, MI (16 miles from Flint, MI)
  • 90+ days ago

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Airport Agent - Ramp and Customer Service

  • Flint, MI
  • 90+ days ago
  • Flint, MI
  • 90+ days ago

Overview Come and work for Envoy Air, an American Airlines Group Company, at FNT and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing...

Demographic Data for Flint, MI

Moving to Flint, MI? Find some basic demographic data about Flint, MI below.


Local
National
139,637
3,027
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Flint, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Flint, MI offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Flint, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »