Customer Service Representative Jobs in Constantine, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
14234 Seasonal Customer Service Associate 18+
- Granger, IN (24 miles from Constantine, MI)
- 20 hours ago
- Granger, IN (24 miles from Constantine, MI)
- 20 hours ago
Customer Service Associate - Seasonal Position Purpose: The Seasonal Customer Service Associate is responsible for delivering exceptional customer service, processing sales efficiently, and...
- Goshen, IN (22 miles from Constantine, MI)
- 2 days ago
- Goshen, IN (22 miles from Constantine, MI)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Seasonal Grill Customer Service Associate
- Granger, IN (24 miles from Constantine, MI)
- 2 days ago
- Granger, IN (24 miles from Constantine, MI)
- 2 days ago
Seasonal Screen & Glass Repair Associate (Part Time) Our family-owned business has been providing career opportunities and serving our local communities since 1912. Our customers have come to...
Customer Service Operator (Sturgis/Angola, MI)
- Sturgis, MI (11 miles from Constantine, MI)
- 5 days ago
- Sturgis, MI (11 miles from Constantine, MI)
- 5 days ago
507424)) Michigan Paving and Materials, a vertically integrated CRH company, energetically drives to continually be a leader in our markets in quality construction materials and value added...
Customer Service Representative
- Portage, MI (24 miles from Constantine, MI)
- 5 days ago
- Portage, MI (24 miles from Constantine, MI)
- 5 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Parcel Specialist
- Portage, MI (24 miles from Constantine, MI)
- 5 days ago
- Portage, MI (24 miles from Constantine, MI)
- 5 days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Customer Service - Parts Advisor
- Middlebury, IN (12 miles from Constantine, MI)
- 6 days ago
- Middlebury, IN (12 miles from Constantine, MI)
- 6 days ago
Prior high volume call center experience is preferred. Manufacturing background is preferred with knowledge of RV construction, processes, parts and warranties, Lemon Laws and recalls....
- Portage, MI (24 miles from Constantine, MI)
- 6 days ago
- Portage, MI (24 miles from Constantine, MI)
- 6 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Warranty/ Customer Service Representative
- Elkhart, IN (18 miles from Constantine, MI)
- 6 days ago
- Elkhart, IN (18 miles from Constantine, MI)
- 6 days ago
Forest River, Inc., the Nation's largest manufacturer of Recreational Vehicles, Cargo Trailers, Transit Buses and Boats has an immediate opening for a Warranty Representative. Responsibilities...
Customer Service Operator (SturgisAngola, MI) - 507424
- Sturgis, MI (11 miles from Constantine, MI)
- 8 days ago
- Sturgis, MI (11 miles from Constantine, MI)
- 8 days ago
[[507424 Michigan Paving and Materials, a vertically integrated CRH company, energetically drives to continually be a leader in our markets in quality construction materials and value added...
Representative, Customer Service Skilled
- Portage, MI (24 miles from Constantine, MI)
- 9 days ago
- Portage, MI (24 miles from Constantine, MI)
- 9 days ago
promotions, installations and communications....
- Portage, MI (24 miles from Constantine, MI)
- 9 days ago
- Portage, MI (24 miles from Constantine, MI)
- 9 days ago
Manages all aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services. Also may require research skills to troubleshoot customer...
ONSITE - Assistant, Customer Service
- Portage, MI (24 miles from Constantine, MI)
- 9 days ago
- Portage, MI (24 miles from Constantine, MI)
- 9 days ago
TEKsystems ONSITE - Assistant, Customer Service in Portage , Michigan Description Manages all aspects of customer service including answering inquiries via phone and e-mail, taking orders, and...
Customer Service Representative - Instruments, Neurotechnology & Spine
- Portage, MI (24 miles from Constantine, MI)
- 11 days ago
- Portage, MI (24 miles from Constantine, MI)
- 11 days ago
Shift Comments: Shift will be 10:30a - 7:00p (M - F) in office position This role is supporting the Stryker Depot business - They handle the damaged items cases and set up replacements as well as...
Customer Service Warranty Administrator
- Bristol, IN (12 miles from Constantine, MI)
- 12 days ago
- Bristol, IN (12 miles from Constantine, MI)
- 12 days ago
SUMMARY: The Customer Service Warranty Administrator role is a critical role that supports our after-sales service operations by managing warranty claims, processing financial transactions, and...
Demographic Data for Constantine, MI
Moving to Constantine, MI? Find some basic demographic data about Constantine, MI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Constantine, MI
Highest Education Level
Customer Service Representatives in Constantine, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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