Customer Service Representative Jobs in Comstock Park, MI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 80 Jobs

Pharmacy Customer Service Associate

  • Grand Rapids, MI (8 miles from Comstock Park, MI)
  • 3 hours ago
  • Grand Rapids, MI (8 miles from Comstock Park, MI)
  • 3 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Kentwood, MI (15 miles from Comstock Park, MI)
  • 7 hours ago
  • Kentwood, MI (15 miles from Comstock Park, MI)
  • 7 hours ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Member Service Representative

  • Grandville, MI (14 miles from Comstock Park, MI)
  • 7 hours ago
  • Grandville, MI (14 miles from Comstock Park, MI)
  • 7 hours ago

Job Type Part-time Description This position is for our Visser Family YMCA. OUR CULTURE: Guiding Principles describe our behaviors to support our organizations work throughout its life in all...

Customer Service Representativ

  • Grand Rapids, MI (8 miles from Comstock Park, MI)
  • 12 hours ago
  • Grand Rapids, MI (8 miles from Comstock Park, MI)
  • 12 hours ago

Job Title: Customer Service Representative Position Overview: Customer Service Representative will report to the Lead Customer Service Representative and will be responsible for the execution of daily...

Customer Service Associate Part Time Overnight

  • Nunica, MI (20 miles from Comstock Park, MI)
  • 2 days ago
  • Nunica, MI (20 miles from Comstock Park, MI)
  • 2 days ago

Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) HOURS SCHEDULED OVERNIGHT PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail...

Client Service Associate

  • Grand Rapids, MI (8 miles from Comstock Park, MI)
  • 2 days ago
  • Grand Rapids, MI (8 miles from Comstock Park, MI)
  • 2 days ago

We are hiring a Client Service Associate in any on of our office locations. The Client Service Associate provides extraordinary client service as a dedicated member of a client service team. The...

Customer Service Representative

  • Wyoming, MI (14 miles from Comstock Park, MI)
  • 3 days ago
  • Wyoming, MI (14 miles from Comstock Park, MI)
  • 3 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Helpdesk Technician

  • Grand Rapids, MI (8 miles from Comstock Park, MI)
  • 3 days ago
  • Grand Rapids, MI (8 miles from Comstock Park, MI)
  • 3 days ago

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to...

Customer Service Rep I - KLASC (Grand Rapids) - C-S-R

  • Grand Rapids, MI (8 miles from Comstock Park, MI)
  • 3 days ago
  • Grand Rapids, MI (8 miles from Comstock Park, MI)
  • 3 days ago

Customer Service Rep I Full-time Shift: 8:00 am to 6:00 pm (Shift bidding process based on seniority) Grand Rapids, MI Assessment required - Customer Service Rep Analyzes, evaluates, resolves and...

Customer Service Rep(01053) - 6159 Kalamazoo Ave SE Ste A

  • Kentwood, MI (15 miles from Comstock Park, MI)
  • 4 days ago
  • Kentwood, MI (15 miles from Comstock Park, MI)
  • 4 days ago

Here at Domino's, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you're a friendly, energetic, and customer-focused...

Customer Service Advisor (Bilingual)

  • Grand Rapids, MI (8 miles from Comstock Park, MI)
  • 4 days ago
  • Grand Rapids, MI (8 miles from Comstock Park, MI)
  • 4 days ago

What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and...

Customer Account Representative

  • Grand Rapids, MI (8 miles from Comstock Park, MI)
  • 4 days ago
  • Grand Rapids, MI (8 miles from Comstock Park, MI)
  • 4 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...

Administrative Assistant Customer Service Manager

  • Wyoming, MI (14 miles from Comstock Park, MI)
  • 7 days ago
  • Wyoming, MI (14 miles from Comstock Park, MI)
  • 7 days ago

Assistant Account Manager Job Summary: The Assistant Account Manager works under the direction of the Account Manager or Senior Account Manager to serve and interact with customers, prepare orders...

Customer Service Representative - $16-$20/Hour

  • Walker, MI (3 miles from Comstock Park, MI)
  • 7 days ago
  • Walker, MI (3 miles from Comstock Park, MI)
  • 7 days ago

Assistant Account Manager Job Summary: The Assistant Account Manager works under the direction of the Account Manager or Senior Account Manager to serve and interact with customers, prepare orders...

Assistant Customer Service Manager

  • Kentwood, MI (15 miles from Comstock Park, MI)
  • 7 days ago
  • Kentwood, MI (15 miles from Comstock Park, MI)
  • 7 days ago

Assistant Account Manager Job Summary: The Assistant Account Manager works under the direction of the Account Manager or Senior Account Manager to serve and interact with customers, prepare orders...

Demographic Data for Comstock Park, MI

Moving to Comstock Park, MI? Find some basic demographic data about Comstock Park, MI below.


Local
National
16,764
416
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

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Salary for Customer Service Representative Jobs in Comstock Park, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Comstock Park, MI offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Comstock Park, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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