Customer Service Representative Jobs in Clinton Township, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - FT
- Detroit, MI (16 miles from Clinton Township, MI)
- 1 hour ago
- Detroit, MI (16 miles from Clinton Township, MI)
- 1 hour ago
$16.00/hourMonthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Customer Service - Self Storage Manager
- Pontiac, MI (20 miles from Clinton Township, MI)
- 5 hours ago
- Pontiac, MI (20 miles from Clinton Township, MI)
- 5 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Medical Screener - Reception Technician (Customer Service)
- Sterling Heights, MI (7 miles from Clinton Township, MI)
- 13 hours ago
- Sterling Heights, MI (7 miles from Clinton Township, MI)
- 13 hours ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
Amazon Locker+ Customer Service Associate
- Birmingham, MI (15 miles from Clinton Township, MI)
- 13 hours ago
- Birmingham, MI (15 miles from Clinton Township, MI)
- 13 hours ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Amazon Locker - Customer Service
- Birmingham, MI (15 miles from Clinton Township, MI)
- 13 hours ago
- Birmingham, MI (15 miles from Clinton Township, MI)
- 13 hours ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Be a Customer Service Star with UWM!
- Pontiac, MI (20 miles from Clinton Township, MI)
- 16 hours ago
- Pontiac, MI (20 miles from Clinton Township, MI)
- 16 hours ago
center experience THE PLACE & THE PERKS Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans?...
Freight Forwarding Operations & Customer Service Agent
- Detroit, MI (16 miles from Clinton Township, MI)
- 23 hours ago
- Detroit, MI (16 miles from Clinton Township, MI)
- 23 hours ago
We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link...
Customer Care Representative- Regional Omnichannel
- Southfield, MI (19 miles from Clinton Township, MI)
- 1 day ago
- Southfield, MI (19 miles from Clinton Township, MI)
- 1 day ago
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a...
Customer Care Representative - Omnichannel
- Southfield, MI (19 miles from Clinton Township, MI)
- 2 days ago
- Southfield, MI (19 miles from Clinton Township, MI)
- 2 days ago
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a...
Customer Service Representative - Patient Registration
- Warren, MI (4 miles from Clinton Township, MI)
- 2 days ago
- Warren, MI (4 miles from Clinton Township, MI)
- 2 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Retail Customer Service Representative/Cashier
- Madison Heights, MI (10 miles from Clinton Township, MI)
- 2 days ago
- Madison Heights, MI (10 miles from Clinton Township, MI)
- 2 days ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERS....
Pharmacy Customer Service Associate
- Chesterfield, MI (10 miles from Clinton Township, MI)
- 2 days ago
- Chesterfield, MI (10 miles from Clinton Township, MI)
- 2 days ago
Pharmacy Customer Service Associate WALGREENS - 3.4 Chesterfield, MI Job Details Part-time $16 - $18 an hour 14 hours ago Qualifications Inventory control Customer service English PTCB...
Customer Service Representative
- Rochester Hills, MI (16 miles from Clinton Township, MI)
- 2 days ago
- Rochester Hills, MI (16 miles from Clinton Township, MI)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Saint Clair Shores, MI (6 miles from Clinton Township, MI)
- 2 days ago
- Saint Clair Shores, MI (6 miles from Clinton Township, MI)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Assistant Customer Service Manager
- Troy, MI (12 miles from Clinton Township, MI)
- 4 days ago
- Troy, MI (12 miles from Clinton Township, MI)
- 4 days ago
Responsive recruiter Benefits: 401(k) matching Dental insurance Health insurance Paid time off Tuition assistance Vision insurance Nino Salvaggio is currently looking for an Assistant Customer...
Demographic Data for Clinton Township, MI
Moving to Clinton Township, MI? Find some basic demographic data about Clinton Township, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Clinton Township, MI
Highest Education Level
Customer Service Representatives in Clinton Township, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »