Customer Service Representative Jobs in Byron Center, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Cashier
- Holland, MI (19 miles from Byron Center, MI)
- 7 hours ago
- Holland, MI (19 miles from Byron Center, MI)
- 7 hours ago
Req ID: 453291 Address: 9790 Adams St Holland, MI, 49424 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
- Wyoming, MI (6 miles from Byron Center, MI)
- 14 hours ago
- Wyoming, MI (6 miles from Byron Center, MI)
- 14 hours ago
Customer Service Representive (part of Allegis Group) 3.8 3.8 out of 5 stars Wyoming, MI 49418 Role Summary: We are seeking enthusiastic Call Center Representatives to join our team. You will be...
Customer Service Representative
- Grand Rapids, MI (11 miles from Byron Center, MI)
- 18 hours ago
- Grand Rapids, MI (11 miles from Byron Center, MI)
- 18 hours ago
Job Summary: As a Customer Service Representative at Trucordia, you will play a vital role in providing exceptional customer service to our commercial lines clients....
- Kentwood, MI (7 miles from Byron Center, MI)
- 1 day ago
- Kentwood, MI (7 miles from Byron Center, MI)
- 1 day ago
Customer Care Specialist I Job Summary: An engine manufacturer in Kentwood, MI is seeking a Customer Care Specialist I to join their busy and growing team. This position provides dealer support...
Customer Service Representative
- Grand Rapids, MI (11 miles from Byron Center, MI)
- 1 day ago
- Grand Rapids, MI (11 miles from Byron Center, MI)
- 1 day ago
We are seeking dedicated and professional Customer Service Call Center Representatives to support a confidential government project. The ideal candidates will have excellent communication skills,...
Customer Service Associate - Temporary
- Kentwood, MI (7 miles from Byron Center, MI)
- 1 day ago
- Kentwood, MI (7 miles from Byron Center, MI)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Kentwood, MI (7 miles from Byron Center, MI)
- 1 day ago
- Kentwood, MI (7 miles from Byron Center, MI)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Grand Rapids, MI (11 miles from Byron Center, MI)
- 2 days ago
- Grand Rapids, MI (11 miles from Byron Center, MI)
- 2 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
- Lowell, MI (21 miles from Byron Center, MI)
- 2 days ago
- Lowell, MI (21 miles from Byron Center, MI)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Allegan, MI (19 miles from Byron Center, MI)
- 2 days ago
- Allegan, MI (19 miles from Byron Center, MI)
- 2 days ago
Help at Home is hiring a Care Supervisor! Starting annual pay rangesfrom $35k-$40K along withpotential quarterly/annual bonuses! Offering weekly pay! Help at Home, LLCis the nations leading...
Customer Service Representative
- Grandville, MI (6 miles from Byron Center, MI)
- 2 days ago
- Grandville, MI (6 miles from Byron Center, MI)
- 2 days ago
Customer Service Representative Summary A well-established company located in the Grand Rapids area is looking to add a skilled and dedicated Customer Service Representative to their team....
Customer Service Team Member - Part Time Seasonal
- Kentwood, MI (7 miles from Byron Center, MI)
- 2 days ago
- Kentwood, MI (7 miles from Byron Center, MI)
- 2 days ago
Provides support as a member of the Front-End team to include providing all guest service functions according to procedure and holding a lasting impression on WFM customers' shopping experience....
Customer Service Representative
- Grand Rapids, MI (11 miles from Byron Center, MI)
- 2 days ago
- Grand Rapids, MI (11 miles from Byron Center, MI)
- 2 days ago
Job Summary: At Transcendia, our Customer Service Representatives are not call center agents-they are customer advocates....
- Grand Rapids, MI (11 miles from Byron Center, MI)
- 2 days ago
- Grand Rapids, MI (11 miles from Byron Center, MI)
- 2 days ago
We are seeking a part-time (20 hours +) customer service representative. Commitment to our patients as well as our team is required....
Customer Service & Event Scheduler
- Grand Rapids, MI (11 miles from Byron Center, MI)
- 3 days ago
- Grand Rapids, MI (11 miles from Byron Center, MI)
- 3 days ago
Customer Service/Event Scheduler STATUS: Part-time, Non-exempt } DEPARTMENT: Admissions and Strategic Partnerships LOCATION: W.A. Lettinga Campus, Grand Rapids, MI REPORTS TO : Customer Service...
Demographic Data for Byron Center, MI
Moving to Byron Center, MI? Find some basic demographic data about Byron Center, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Byron Center, MI
Highest Education Level
Customer Service Representatives in Byron Center, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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