Customer Service Representative Jobs in Brighton, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service - Self Storage Manager
- Commerce Township, MI (12 miles from Brighton, MI)
- 4 hours ago
- Commerce Township, MI (12 miles from Brighton, MI)
- 4 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Blood Collection Staff Customer Service
- Novi, MI (13 miles from Brighton, MI)
- 20 hours ago
- Novi, MI (13 miles from Brighton, MI)
- 20 hours ago
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...
Claims Customer Care Representative
- Farmington Hills, MI (18 miles from Brighton, MI)
- 1 day ago
- Farmington Hills, MI (18 miles from Brighton, MI)
- 1 day ago
Amerisure creates exceptional value for its partners, policyholders and employees. As a property and casualty insurance company, Amerisures promise to our partner agencies and policyholders begins...
Customer Service Representative
- Southfield, MI (24 miles from Brighton, MI)
- 1 day ago
- Southfield, MI (24 miles from Brighton, MI)
- 1 day ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
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Customer Service Representative
- Ann Arbor, MI (21 miles from Brighton, MI)
- 1 day ago
- Ann Arbor, MI (21 miles from Brighton, MI)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Pharmacy Customer Service Associate
- Livonia, MI (24 miles from Brighton, MI)
- 1 day ago
- Livonia, MI (24 miles from Brighton, MI)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Part-Time Retail Sales Associate
- Fenton, MI (13 miles from Brighton, MI)
- 1 day ago
- Fenton, MI (13 miles from Brighton, MI)
- 1 day ago
Role Specific Information Job Description About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent...
Customer Service Representative Why Join the Corrigan Team Corrigan is a large company that operates with a small feel. Our culture is best described as hard working and ambitious....
- Southfield, MI (24 miles from Brighton, MI)
- 2 days ago
- Southfield, MI (24 miles from Brighton, MI)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Care Specialist-Part Time!
- Livonia, MI (24 miles from Brighton, MI)
- 3 days ago
- Livonia, MI (24 miles from Brighton, MI)
- 3 days ago
Customer Care Specialist-Part Time! Cabinetworks Group - 2.7 Livonia, MI Job Details Part-time From $20 an hour 17 hours ago Benefits Paid holidays Paid time off On-the-job training Qualifications...
Receptionist and Customer Service Rep
- Farmington Hills, MI (18 miles from Brighton, MI)
- 4 days ago
- Farmington Hills, MI (18 miles from Brighton, MI)
- 4 days ago
Electro-Matic, a SunSource company, has helped transform American industry by supplying automation components and solutions to leading U.S. manufacturers. Today, Electro-Matic continues to...
- Grand Blanc, MI (24 miles from Brighton, MI)
- 5 days ago
- Grand Blanc, MI (24 miles from Brighton, MI)
- 5 days ago
POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through...
- Howell, MI (8 miles from Brighton, MI)
- 5 days ago
- Howell, MI (8 miles from Brighton, MI)
- 5 days ago
Looking for a career with a company that values innovation, collaboration, and growth? We are a leading provider of property and casualty insurance, offering tailored solutions for individuals,...
Client Service Associate (Novi, MI)
- Novi, MI (13 miles from Brighton, MI)
- 6 days ago
- Novi, MI (13 miles from Brighton, MI)
- 6 days ago
Client Service Associate (Novi, MI) At Edelman Financial Engines, we believe everyone deserves to move their financial life forward! We know that assets have the power to fund goals. Those numbers...
Customer Experience Specialist
- Pontiac, MI (24 miles from Brighton, MI)
- 6 days ago
- Pontiac, MI (24 miles from Brighton, MI)
- 6 days ago
United Wholesale Mortgage (UWM) is Americas #1 mortgage lender and were looking to fill an immediate need for Mortgage Operations Specialists. MUST KNOW This is an 8-hour shift, Monday Friday...
Demographic Data for Brighton, MI
Moving to Brighton, MI? Find some basic demographic data about Brighton, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Brighton, MI
Highest Education Level
Customer Service Representatives in Brighton, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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