Customer Service Representative Jobs in Westminster, MD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish)
- Clarksville, MD (24 miles from Westminster, MD)
- 14 days ago
- Clarksville, MD (24 miles from Westminster, MD)
- 14 days ago
This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits, and...
Employee Benefits Client Service Specialist
- Frederick, MD (19 miles from Westminster, MD)
- 13 hours ago
- Frederick, MD (19 miles from Westminster, MD)
- 13 hours ago
Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary people. The industrys brightest talent drives our...
Customer Service Representative (Loan Consultant II)
- Frederick, MD (19 miles from Westminster, MD)
- 21 hours ago
- Frederick, MD (19 miles from Westminster, MD)
- 21 hours ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Retail Customer Service Team Member
- Gettysburg, PA (23 miles from Westminster, MD)
- 21 hours ago
- Gettysburg, PA (23 miles from Westminster, MD)
- 21 hours ago
Store - GETTYSBURG, PA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Entry Level Medical Screener/Medical Customer Service
- Towson, MD (21 miles from Westminster, MD)
- 1 day ago
- Towson, MD (21 miles from Westminster, MD)
- 1 day ago
By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with...
- Clarksville, MD (24 miles from Westminster, MD)
- 1 day ago
- Clarksville, MD (24 miles from Westminster, MD)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative (Loan Consultant II)
- Frederick, MD (19 miles from Westminster, MD)
- 2 days ago
- Frederick, MD (19 miles from Westminster, MD)
- 2 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
- Owings Mills, MD (13 miles from Westminster, MD)
- 2 days ago
- Owings Mills, MD (13 miles from Westminster, MD)
- 2 days ago
Location: 10100 Reisterstown Rd Owings Mills, MD 21117 Availability Requirement for this role: Afternoon, Evening (including weekends).Shifts end as late as 9pm Age Requirement: Must be 16 years...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Shrewsbury, PA (21 miles from Westminster, MD)
- 2 days ago
- Shrewsbury, PA (21 miles from Westminster, MD)
- 2 days ago
un Customer Service Representative (Shrewsbury) DeVono's Dry Cleaners, Inc 573 S....
Customer Service Associate - Temporary
- Cockeysville, MD (17 miles from Westminster, MD)
- 2 days ago
- Cockeysville, MD (17 miles from Westminster, MD)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Starting hiring pay at: $17 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Bilingual Customer Service Specialist (Spanish)
- Hanover, PA (16 miles from Westminster, MD)
- 3 days ago
- Hanover, PA (16 miles from Westminster, MD)
- 3 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Representative
- Shrewsbury, PA (21 miles from Westminster, MD)
- 3 days ago
- Shrewsbury, PA (21 miles from Westminster, MD)
- 3 days ago
Do you like people? Do you like clothing? Fashion? Can you work independently? Then this little job may be for you. Working in a drycleaning store and taking care of customers and their clothes....
- Hanover, PA (16 miles from Westminster, MD)
- 3 days ago
- Hanover, PA (16 miles from Westminster, MD)
- 3 days ago
Our client is seeking a Customer Service Associate to join their team. As a Customer Service Associate, you will be part of the Route Transaction team supporting various internal departments. The...
Demographic Data for Westminster, MD
Moving to Westminster, MD? Find some basic demographic data about Westminster, MD below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Westminster, MD
Highest Education Level
Customer Service Representatives in Westminster, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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