Customer Service Representative Jobs in Salisbury, MD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Associate - Temporary
- Berlin, MD (22 miles from Salisbury, MD)
- 1 day ago
- Berlin, MD (22 miles from Salisbury, MD)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Berlin, MD (22 miles from Salisbury, MD)
- 1 day ago
- Berlin, MD (22 miles from Salisbury, MD)
- 1 day ago
Store - OCEAN LANDINGS-BERLIN, MD Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout...
Full-Time Customer Service Representative (Entry Level) Remote
- Snow Hill, MD (17 miles from Salisbury, MD)
- 2 days ago
- Snow Hill, MD (17 miles from Salisbury, MD)
- 2 days ago
We are seeing a large influx of requests for our services and are looking for motivated individuals to join our team as Full-Time Customer Service Representatives....
Remote Work- Millsboro, DE (24 miles from Salisbury, MD)
- 4 days ago
- Millsboro, DE (24 miles from Salisbury, MD)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Bridgeville, DE (24 miles from Salisbury, MD)
- 5 days ago
- Bridgeville, DE (24 miles from Salisbury, MD)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Rep(04424) - 3 Back Bay Park Center
- Millsboro, DE (24 miles from Salisbury, MD)
- 8 days ago
- Millsboro, DE (24 miles from Salisbury, MD)
- 8 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Service Rep(04680) - 1730 N. SALISBURY BLVD.
- Salisbury, MD
- 10 days ago
- Salisbury, MD
- 10 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Service Rep(04477) - 30182 SUSSEX HWY., UNIT 3
- Laurel, DE (12 miles from Salisbury, MD)
- 10 days ago
- Laurel, DE (12 miles from Salisbury, MD)
- 10 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Who We Are We're powering a cleaner, brighter future. Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work...
Retail Store Specialist (Customer Service/ Merchandising) Part Time-New Store Opening!
- Seaford, DE (17 miles from Salisbury, MD)
- 20 days ago
- Seaford, DE (17 miles from Salisbury, MD)
- 20 days ago
Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The pay range for this position is $16.00 - $17.25 / hour and...
- Millsboro, DE (24 miles from Salisbury, MD)
- 26 days ago
- Millsboro, DE (24 miles from Salisbury, MD)
- 26 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...
6034 - Salisbury - 1801 North Salisbury Blvd, Salisbury, Maryland, 21801 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
- Bridgeville, DE (24 miles from Salisbury, MD)
- 30+ days ago
- Bridgeville, DE (24 miles from Salisbury, MD)
- 30+ days ago
Royal Farms Customer Service Leader in Bridgeville , Delaware Description: The Customer Service Leader (CSL) works in support of the leadership team to facilitate the completion of all store-level...
- Fruitland, MD (3 miles from Salisbury, MD)
- 30+ days ago
- Fruitland, MD (3 miles from Salisbury, MD)
- 30+ days ago
Royal Farms Customer Service Associate in Fruitland , Maryland Description: The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all...
Demographic Data for Salisbury, MD
Moving to Salisbury, MD? Find some basic demographic data about Salisbury, MD below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Salisbury, MD
Highest Education Level
Customer Service Representatives in Salisbury, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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