Customer Service Representative Jobs in Saint Michaels, MD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Loss Prevention Customer Service Associate II
- Annapolis, MD (21 miles from Saint Michaels, MD)
- 19 hours ago
- Annapolis, MD (21 miles from Saint Michaels, MD)
- 19 hours ago
HomeGoods Chez TJX Companies, chaque jour apporte de nouvelles occasions de croissance, de decouverte et d'accomplissement. Vous ferez partie d'une equipe dynamique qui prone la diversite,...
Customer Service Representative
- Annapolis, MD (21 miles from Saint Michaels, MD)
- 21 hours ago
- Annapolis, MD (21 miles from Saint Michaels, MD)
- 21 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Temporary
- Chester, MD (10 miles from Saint Michaels, MD)
- 1 day ago
- Chester, MD (10 miles from Saint Michaels, MD)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Specialist - TS/SCI with Poly NEW
- Annapolis, MD (21 miles from Saint Michaels, MD)
- 2 days ago
- Annapolis, MD (21 miles from Saint Michaels, MD)
- 2 days ago
Customer Service Specialist - TS/SCI with Poly General Dynamics Information Technology Yesterday Top Secret Unspecified Polygraph Business - Support Annapolis, MD (ON-SITE/OFFICE) Customer Service...
- Annapolis, MD (21 miles from Saint Michaels, MD)
- 3 days ago
- Annapolis, MD (21 miles from Saint Michaels, MD)
- 3 days ago
Job ID Number** R5163 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us to the next level!...
Customer Service Representative, Omnicare
- Annapolis, MD (21 miles from Saint Michaels, MD)
- 3 days ago
- Annapolis, MD (21 miles from Saint Michaels, MD)
- 3 days ago
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...
- Annapolis, MD (21 miles from Saint Michaels, MD)
- 3 days ago
- Annapolis, MD (21 miles from Saint Michaels, MD)
- 3 days ago
**Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Prior call center experience is a plus + Must be able to pass a background check....
Full Time Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service)
- Annapolis, MD (21 miles from Saint Michaels, MD)
- 3 days ago
- Annapolis, MD (21 miles from Saint Michaels, MD)
- 3 days ago
['Whole Foods Market', '3.6', 'Full Time Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service)', 'Apply on employer site', '', 'Annapolis, MD', '', '$16.00 - $25.40', '\xa0',...
- Annapolis, MD (19 miles from Saint Michaels, MD)
- 4 days ago
- Annapolis, MD (19 miles from Saint Michaels, MD)
- 4 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...
LP Customer Service Associate II
- Annapolis, MD (21 miles from Saint Michaels, MD)
- 5 days ago
- Annapolis, MD (21 miles from Saint Michaels, MD)
- 5 days ago
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
- Rock Hall, MD (21 miles from Saint Michaels, MD)
- 5 days ago
- Rock Hall, MD (21 miles from Saint Michaels, MD)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Client Advocate I (Meritain Health)
- Annapolis, MD (21 miles from Saint Michaels, MD)
- 6 days ago
- Annapolis, MD (21 miles from Saint Michaels, MD)
- 6 days ago
Client Advocate I (Meritain Health) CVS Health - 3.2 Annapolis, MD Job Details Full-time $43,888 - $102,081 a year 2 hours ago Benefits Employee stock purchase plan Health insurance Flexible...
Customer Service Representative
- Easton, MD (9 miles from Saint Michaels, MD)
- 7 days ago
- Easton, MD (9 miles from Saint Michaels, MD)
- 7 days ago
Job Description: Summary: This position is responsible for providing consultative account support for internal and external customers. Manages order fulfillment process, direct customer interface,...
CPC Processor Customer Service
- Annapolis, MD (21 miles from Saint Michaels, MD)
- 9 days ago
- Annapolis, MD (21 miles from Saint Michaels, MD)
- 9 days ago
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Remote Work- Centreville, MD (21 miles from Saint Michaels, MD)
- 9 days ago
- Centreville, MD (21 miles from Saint Michaels, MD)
- 9 days ago
PT Customer Service Leader Posting Date: 03/16/2025 Location: Centreville, MD Category/Area of Expertise: Retail Operations Job Requisition: 422113 Address: USA-MD-Centreville-2466 Centreville Rd...
Demographic Data for Saint Michaels, MD
Moving to Saint Michaels, MD? Find some basic demographic data about Saint Michaels, MD below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Saint Michaels, MD
Highest Education Level
Customer Service Representatives in Saint Michaels, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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