Customer Service Representative Jobs in Lutherville Timonium, MD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Hanover, MD (18 miles from Lutherville Timonium, MD)
- 30+ days ago
- Hanover, MD (18 miles from Lutherville Timonium, MD)
- 30+ days ago
How you will do it: Communicates daily with customers via phone, fax, e-mail Enters customer orders into Order entry system the same day the order is received Promotes and supports sales promotions....
Customer Service Representative - Sales (Work From Home)
- Baltimore, MD (9 miles from Lutherville Timonium, MD)
- 4 hours ago
- Baltimore, MD (9 miles from Lutherville Timonium, MD)
- 4 hours ago
Job Description: In order to qualify for this WFH position, you must reside in one of the following states: CT, DC, DE, MA, MD, ME, MI, NH, NJ, NY, OH, PA, RI, VA, VT, WV. This is your opportunity...
Remote Work- Elkridge, MD (17 miles from Lutherville Timonium, MD)
- 4 hours ago
- Elkridge, MD (17 miles from Lutherville Timonium, MD)
- 4 hours ago
DRB (A Vontier Company) is the leading provider of technology-enabled devices and software solutions to the North American car care industry. WHAT WE DO: enabling the future of vehicle care -...
Customer Assistance Representative Part Time
- Baltimore, MD (9 miles from Lutherville Timonium, MD)
- 5 hours ago
- Baltimore, MD (9 miles from Lutherville Timonium, MD)
- 5 hours ago
American Airlines is seeking Part Time Customer Assistance Representative at the Baltimore Washington International Airport. The terms and conditions of this position are covered by the CWA-IBT...
Customer Service JOB Training Opportunity
- Baltimore, MD (9 miles from Lutherville Timonium, MD)
- 11 hours ago
- Baltimore, MD (9 miles from Lutherville Timonium, MD)
- 11 hours ago
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and...
Retail Loss Prevention Customer Service Associate
- Hunt Valley, MD (4 miles from Lutherville Timonium, MD)
- 15 hours ago
- Hunt Valley, MD (4 miles from Lutherville Timonium, MD)
- 15 hours ago
Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same...
- Baltimore, MD (9 miles from Lutherville Timonium, MD)
- 16 hours ago
- Baltimore, MD (9 miles from Lutherville Timonium, MD)
- 16 hours ago
Overview The Client Service Representative provides customer service to clients, staff and visitors through administrative support in various capacities. This role accurately and efficiently...
Customer Service Representative - Remote in Columbia, MD
- Columbia, MD (20 miles from Lutherville Timonium, MD)
- 1 day ago
- Columbia, MD (20 miles from Lutherville Timonium, MD)
- 1 day ago
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...
Remote WorkCustomer Service Self Storage Manager
- White Marsh, MD (13 miles from Lutherville Timonium, MD)
- 1 day ago
- White Marsh, MD (13 miles from Lutherville Timonium, MD)
- 1 day ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
- Hanover, MD (18 miles from Lutherville Timonium, MD)
- 1 day ago
- Hanover, MD (18 miles from Lutherville Timonium, MD)
- 1 day ago
Wages: $18.50 per hour. Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience Ability to handle...
Part Time Customer Service Sales Associate
- Hanover, MD (18 miles from Lutherville Timonium, MD)
- 1 day ago
- Hanover, MD (18 miles from Lutherville Timonium, MD)
- 1 day ago
The Part Time Customer Service and Sales Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming...
Retail Customer Service Specialist
- Bel Air, MD (16 miles from Lutherville Timonium, MD)
- 1 day ago
- Bel Air, MD (16 miles from Lutherville Timonium, MD)
- 1 day ago
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Customer Service Representative
- Baltimore, MD (9 miles from Lutherville Timonium, MD)
- 1 day ago
- Baltimore, MD (9 miles from Lutherville Timonium, MD)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Elkridge, MD (17 miles from Lutherville Timonium, MD)
- 1 day ago
- Elkridge, MD (17 miles from Lutherville Timonium, MD)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative, Business Insurance
- Hunt Valley, MD (4 miles from Lutherville Timonium, MD)
- 1 day ago
- Hunt Valley, MD (4 miles from Lutherville Timonium, MD)
- 1 day ago
Learn more about what makes us different and how you can make your mark as a Customer Service Representative at Marsh McLennan Agency (MMA)....
Demographic Data for Lutherville Timonium, MD
Moving to Lutherville Timonium, MD? Find some basic demographic data about Lutherville Timonium, MD below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Lutherville Timonium, MD
Highest Education Level
Customer Service Representatives in Lutherville Timonium, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Reception
- Inbound/Outbound Calling
- Reimbursement
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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