Customer Service Representative Jobs in Hollywood, MD

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 25 Jobs

Client Service Representative

  • Hollywood, MD
  • 14 hours ago
  • Hollywood, MD
  • 14 hours ago

Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top...

Customer Support Representative, Level 1

  • California, MD (4 miles from Hollywood, MD)
  • 2 days ago
  • California, MD (4 miles from Hollywood, MD)
  • 2 days ago

First Things First - What We Can Offer You Responsible Time Off Comprehensive medical, dental, vision package with 100% employer paid options 401k/Retirement Plan with 6% employer match Generous...

Customer Service Associate

  • Charlotte Hall, MD (15 miles from Hollywood, MD)
  • 5 days ago
  • Charlotte Hall, MD (15 miles from Hollywood, MD)
  • 5 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...

Customer Service Representative

  • Lexington Park, MD (10 miles from Hollywood, MD)
  • 9 days ago
  • Lexington Park, MD (10 miles from Hollywood, MD)
  • 9 days ago

Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top...

Customer Service Representative

  • California, MD (4 miles from Hollywood, MD)
  • 10 days ago
  • California, MD (4 miles from Hollywood, MD)
  • 10 days ago

The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....

PT Customer Service Leader

  • Montross, VA (20 miles from Hollywood, MD)
  • 10 days ago
  • Montross, VA (20 miles from Hollywood, MD)
  • 10 days ago

PT Customer Service Leader Posting Date: 02/18/2025 Location: Montross, VA Category/Area of Expertise: Retail Operations Job Requisition: 418040 Address: USA-VA-Montross-18044 Kings Hwy Store...

Bilingual Customer Service Driver (Spanish)

  • Lexington Park, MD (10 miles from Hollywood, MD)
  • 11 days ago
  • Lexington Park, MD (10 miles from Hollywood, MD)
  • 11 days ago

This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...

Retail Sales Associate (In-Store Sales and Customer Service)

  • Brandywine, MD (24 miles from Hollywood, MD)
  • 16 days ago
  • Brandywine, MD (24 miles from Hollywood, MD)
  • 16 days ago

Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail...

Customer Service Rep(04690) - 21765 Great Mills Road

  • Lexington Park, MD (10 miles from Hollywood, MD)
  • 19 days ago
  • Lexington Park, MD (10 miles from Hollywood, MD)
  • 19 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Pharmacy Customer Service Associate

  • Leonardtown, MD (6 miles from Hollywood, MD)
  • 26 days ago
  • Leonardtown, MD (6 miles from Hollywood, MD)
  • 26 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative (Loan Consultant II)

  • Waldorf, MD (24 miles from Hollywood, MD)
  • 45+ days ago
  • Waldorf, MD (24 miles from Hollywood, MD)
  • 45+ days ago

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...

Customer Service Representative

  • Waldorf, MD (24 miles from Hollywood, MD)
  • 27 days ago
  • Waldorf, MD (24 miles from Hollywood, MD)
  • 27 days ago

Customer Service Representative For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices....

Retail Customer Service Associate

  • Waldorf, MD (24 miles from Hollywood, MD)
  • 30+ days ago
  • Waldorf, MD (24 miles from Hollywood, MD)
  • 30+ days ago

... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...

Customer Service Rep/ Dispatcher

  • Brandywine, MD (24 miles from Hollywood, MD)
  • 30+ days ago
  • Brandywine, MD (24 miles from Hollywood, MD)
  • 30+ days ago

Apply Now to be considered for this Customer Service Representative position in Brandywine, MD, or any related opportunities with Adecco....

Customer Service/Sales

  • Waldorf, MD (24 miles from Hollywood, MD)
  • 45+ days ago
  • Waldorf, MD (24 miles from Hollywood, MD)
  • 45+ days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Demographic Data for Hollywood, MD

Moving to Hollywood, MD? Find some basic demographic data about Hollywood, MD below.


Local
National
10,615
181
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Hollywood, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Hollywood, MD offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Hollywood, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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