Customer Service Representative Jobs in Havre De Grace, MD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Edgewood, MD (11 miles from Havre De Grace, MD)
- 1 day ago
- Edgewood, MD (11 miles from Havre De Grace, MD)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Rosedale, MD (23 miles from Havre De Grace, MD)
- 1 day ago
- Rosedale, MD (23 miles from Havre De Grace, MD)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Newark, DE (24 miles from Havre De Grace, MD)
- 2 days ago
- Newark, DE (24 miles from Havre De Grace, MD)
- 2 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to...
Retail Loss Prevention Customer Service Associate II
- Christiana, DE (23 miles from Havre De Grace, MD)
- 3 days ago
- Christiana, DE (23 miles from Havre De Grace, MD)
- 3 days ago
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Representative - Forest Hill, MD
- Forest Hill, MD (13 miles from Havre De Grace, MD)
- 7 days ago
- Forest Hill, MD (13 miles from Havre De Grace, MD)
- 7 days ago
Customer Service Representatives can expect: Year-round work as we service multiple trades with multiple busy seasons. Competitive pay options based on your skill and availability....
- Newark, DE (23 miles from Havre De Grace, MD)
- 7 days ago
- Newark, DE (23 miles from Havre De Grace, MD)
- 7 days ago
Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related...
Client Service Associate Cash Equities
- Newark, DE (23 miles from Havre De Grace, MD)
- 7 days ago
- Newark, DE (23 miles from Havre De Grace, MD)
- 7 days ago
JPMorgan Securities LLC offers security brokerage services providing investment products & services for institutional investors. JPMorgans North American Cash Equities Client Services is the...
Customer Service Associate- Overnight Shift
- Cecilton, MD (18 miles from Havre De Grace, MD)
- 7 days ago
- Cecilton, MD (18 miles from Havre De Grace, MD)
- 7 days ago
The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level tasks and performs a variety of tasks related to different areas...
Customer Service Rep/Telemarketer
- Belcamp, MD (7 miles from Havre De Grace, MD)
- 8 days ago
- Belcamp, MD (7 miles from Havre De Grace, MD)
- 8 days ago
Job Details Job Title: Customer Service Rep/Telemarketer Salary: $16-$19/hr Location: Belcamp, MD Apply Now Job Description Signing Bonus available after 120 days!!!! Immediate opening for a full...
- Elkton, MD (15 miles from Havre De Grace, MD)
- 9 days ago
- Elkton, MD (15 miles from Havre De Grace, MD)
- 9 days ago
PT Customer Service Leader Posting Date: 04/09/2025 Location: Elkton, MD Category/Area of Expertise: Retail Operations Job Requisition: 421241 Address: USA-MD-Elkton-1001 East Pulaski Hwy Store...
Customer Service Representative
- Rosedale, MD (23 miles from Havre De Grace, MD)
- 13 days ago
- Rosedale, MD (23 miles from Havre De Grace, MD)
- 13 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Nottingham, MD (21 miles from Havre De Grace, MD)
- 14 days ago
- Nottingham, MD (21 miles from Havre De Grace, MD)
- 14 days ago
Customer Support Specialist FLSA Status Non- Exempt On-Site Schedule Full-time, 40 hours a week during Monday – Friday 8:00 AM – 8:00 PM. Work hours will depend on the business hours of the time...
LP Customer Service Associate 2
- Christiana, DE (23 miles from Havre De Grace, MD)
- 19 days ago
- Christiana, DE (23 miles from Havre De Grace, MD)
- 19 days ago
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Fulltime LP Customer Service Associate II (Rosedale MD)
- Rosedale, MD (23 miles from Havre De Grace, MD)
- 20 days ago
- Rosedale, MD (23 miles from Havre De Grace, MD)
- 20 days ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Member Service Representative- Bear- Glasgow Location
- Newark, DE (23 miles from Havre De Grace, MD)
- 21 days ago
- Newark, DE (23 miles from Havre De Grace, MD)
- 21 days ago
Our Promise : Ensure every youth and teen we serve is on a pathway to success Improve the health and wellbeing of every individual and family we serve Unite communities and inspire service to...
Demographic Data for Havre De Grace, MD
Moving to Havre De Grace, MD? Find some basic demographic data about Havre De Grace, MD below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Havre De Grace, MD
Highest Education Level
Customer Service Representatives in Havre De Grace, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Telephone Skills
- Listening
- Friendliness
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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