Customer Service Representative Jobs in Easton, MD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Chester, MD (16 miles from Easton, MD)
- 8 days ago
- Chester, MD (16 miles from Easton, MD)
- 8 days ago
This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits, and...
Customer Service Representative
- Greensboro, MD (17 miles from Easton, MD)
- 1 day ago
- Greensboro, MD (17 miles from Easton, MD)
- 1 day ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Cambridge, MD (22 miles from Easton, MD)
- 5 days ago
- Cambridge, MD (22 miles from Easton, MD)
- 5 days ago
DS Smith (Interstate Container) Customer Service Representative in Cambridge , Maryland Job Details Description Customer Service is the act of taking care of the customers needs by providing and delivering...
Pharmacy Customer Service Associate
- Bridgeville, DE (24 miles from Easton, MD)
- 6 days ago
- Bridgeville, DE (24 miles from Easton, MD)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...
What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
Retail Store Specialist (Customer Service/ Merchandising) Full Time-New Store Opening!
- Easton, MD
- 21 days ago
- Easton, MD
- 21 days ago
Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The pay range for this position is $16.25 - $17.50 / hour and...
Retail Store Specialist (Customer Service/ Merchandising) Part Time-New Store Opening!
- Easton, MD
- 24 days ago
- Easton, MD
- 24 days ago
Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The pay range for this position is $16.25 - $17.50 / hour and...
Customer Service Teller CLASSIFICATION Non-exempt REPORTS TO Community Bank Manager JOB DESCRIPTION Summary/Objective Under the direction of the Branch Management, performs a variety of duties...
- Queenstown, MD (11 miles from Easton, MD)
- 30+ days ago
- Queenstown, MD (11 miles from Easton, MD)
- 30+ days ago
Royal Farms Customer Service Leader in Queenstown , Maryland Description: The Customer Service Leader (CSL) works in support of the leadership team to facilitate the completion of all store-level...
- Federalsburg, MD (14 miles from Easton, MD)
- 30+ days ago
- Federalsburg, MD (14 miles from Easton, MD)
- 30+ days ago
Royal Farms Customer Service Associate in Federalsburg , Maryland Description: The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of...
Customer Service Representative
- Trappe, MD (9 miles from Easton, MD)
- 30+ days ago
- Trappe, MD (9 miles from Easton, MD)
- 30+ days ago
Paris Foods Corp Customer Service Representative in Trappe , Maryland Position Reports To: Sales Operations Manager Job Purpose Summary: The Customer Service Representative is responsible for working...
Customer Service Rep(04681) - 2753 DORCHESTER SQUARE
- Cambridge, MD (22 miles from Easton, MD)
- 45+ days ago
- Cambridge, MD (22 miles from Easton, MD)
- 45+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative
- E New Market, MD (15 miles from Easton, MD)
- 60+ days ago
- E New Market, MD (15 miles from Easton, MD)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Rep(06116) - 10518 Greensboro Rd.
- Denton, MD (11 miles from Easton, MD)
- 60+ days ago
- Denton, MD (11 miles from Easton, MD)
- 60+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Easton, MD
Moving to Easton, MD? Find some basic demographic data about Easton, MD below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Easton, MD
Highest Education Level
Customer Service Representatives in Easton, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Energetic
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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