Customer Service Representative Jobs in Easton, MD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Associate - Temporary
- Chester, MD (16 miles from Easton, MD)
- 13 hours ago
- Chester, MD (16 miles from Easton, MD)
- 13 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Bridgeville, DE (24 miles from Easton, MD)
- 4 days ago
- Bridgeville, DE (24 miles from Easton, MD)
- 4 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...
- Rock Hall, MD (23 miles from Easton, MD)
- 4 days ago
- Rock Hall, MD (23 miles from Easton, MD)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Job Description: Summary: This position is responsible for providing consultative account support for internal and external customers. Manages order fulfillment process, direct customer interface,...
- Centreville, MD (18 miles from Easton, MD)
- 8 days ago
- Centreville, MD (18 miles from Easton, MD)
- 8 days ago
PT Customer Service Leader Posting Date: 03/16/2025 Location: Centreville, MD Category/Area of Expertise: Retail Operations Job Requisition: 422113 Address: USA-MD-Centreville-2466 Centreville Rd...
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Customer Service Representative
- Cambridge, MD (22 miles from Easton, MD)
- 30+ days ago
- Cambridge, MD (22 miles from Easton, MD)
- 30+ days ago
DS Smith (Interstate Container) Customer Service Representative in Cambridge , Maryland Job Details Description Customer Service is the act of taking care of the customers needs by providing and delivering...
Customer Service Rep(04681) - 2753 DORCHESTER SQUARE
- Cambridge, MD (22 miles from Easton, MD)
- 90+ days ago
- Cambridge, MD (22 miles from Easton, MD)
- 90+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative
- E New Market, MD (15 miles from Easton, MD)
- 90+ days ago
- E New Market, MD (15 miles from Easton, MD)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Rep(06116) - 10518 Greensboro Rd.
- Denton, MD (11 miles from Easton, MD)
- 90+ days ago
- Denton, MD (11 miles from Easton, MD)
- 90+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- Stevensville, MD (18 miles from Easton, MD)
- 90+ days ago
- Stevensville, MD (18 miles from Easton, MD)
- 90+ days ago
Dominos Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with pride....
- Cambridge, MD (22 miles from Easton, MD)
- 90+ days ago
- Cambridge, MD (22 miles from Easton, MD)
- 90+ days ago
JOB DESCRIPTION Summary/Objective Under the direction of the Branch Management, performs a variety of duties related to all phases of teller work, including proper receiving and handling of...
Demographic Data for Easton, MD
Moving to Easton, MD? Find some basic demographic data about Easton, MD below.
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Salary for Customer Service Representative Jobs in Easton, MD
Highest Education Level
Customer Service Representatives in Easton, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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