Customer Service Representative Jobs in Callaway, MD

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 22 Jobs

Customer Service Representative

  • Leonardtown, MD (6 miles from Callaway, MD)
  • 18 hours ago
  • Leonardtown, MD (6 miles from Callaway, MD)
  • 18 hours ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Associate

  • Callao, VA (20 miles from Callaway, MD)
  • 19 hours ago
  • Callao, VA (20 miles from Callaway, MD)
  • 19 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Pharmacy Customer Service Associate

  • Warsaw, VA (22 miles from Callaway, MD)
  • 2 days ago
  • Warsaw, VA (22 miles from Callaway, MD)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Eyewear Customer Service/Sales Advisor

  • Lexington Park, MD (5 miles from Callaway, MD)
  • 2 days ago
  • Lexington Park, MD (5 miles from Callaway, MD)
  • 2 days ago

About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...

Seasonal Retail Sales Associate

  • California, MD (4 miles from Callaway, MD)
  • 6 days ago
  • California, MD (4 miles from Callaway, MD)
  • 6 days ago

What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...

Customer Service Associate

  • California, MD (4 miles from Callaway, MD)
  • 6 days ago
  • California, MD (4 miles from Callaway, MD)
  • 6 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...

Customer Service Advisor- Leonardtown

  • Leonardtown, MD (6 miles from Callaway, MD)
  • 9 days ago
  • Leonardtown, MD (6 miles from Callaway, MD)
  • 9 days ago

CSAs must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...

Part-Time Retail Sales Associate

  • Lexington Park, MD (5 miles from Callaway, MD)
  • 16 days ago
  • Lexington Park, MD (5 miles from Callaway, MD)
  • 16 days ago

Role Specific Information Job Description About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent...

Customer Service Advisor Float- California

  • California, MD (4 miles from Callaway, MD)
  • 17 days ago
  • California, MD (4 miles from Callaway, MD)
  • 17 days ago

CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...

Customer Service Representative

  • Hollywood, MD (8 miles from Callaway, MD)
  • 20 days ago
  • Hollywood, MD (8 miles from Callaway, MD)
  • 20 days ago

Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....

Summer Customer Service Representative - California

  • California, MD (4 miles from Callaway, MD)
  • 28 days ago
  • California, MD (4 miles from Callaway, MD)
  • 28 days ago

The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....

Summer Customer Service Representative - Prince Frederick

  • Prince Frederick, MD (19 miles from Callaway, MD)
  • 28 days ago
  • Prince Frederick, MD (19 miles from Callaway, MD)
  • 28 days ago

The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....

Regional Trauma Sales Associate - SW/West (TX, CA, NM, UT, AZ)

  • California, MD (4 miles from Callaway, MD)
  • 30+ days ago
  • California, MD (4 miles from Callaway, MD)
  • 30+ days ago

Work Flexibility: Field-based Trauma Sales Regional Associate Education and Special Training Required Bachelor's Degree in business or other relevant field of study preferred Qualifications and...

Senior Representative, Customer Service

  • California, MD (4 miles from Callaway, MD)
  • 30+ days ago
  • California, MD (4 miles from Callaway, MD)
  • 30+ days ago

Imagine how your ideas and expertise in customer service can change a patient's life. At Edwards Lifesciences, our customer service teams are dedicated to providing thoughtful care and meaningful...

Customer Service Leader

  • Charlotte Hall, MD (22 miles from Callaway, MD)
  • 30+ days ago
  • Charlotte Hall, MD (22 miles from Callaway, MD)
  • 30+ days ago

Royal Farms Customer Service Leader in Charlotte Hall , Maryland Description: The Customer Service Leader (CSL) works in support of the leadership team to facilitate the completion of all...

Demographic Data for Callaway, MD

Moving to Callaway, MD? Find some basic demographic data about Callaway, MD below.


Local
National
1,588
33
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

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Salary for Customer Service Representative Jobs in Callaway, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Callaway, MD offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Callaway, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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