Customer Service Representative Jobs in California, MD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
First Things First - What We Can Offer You Responsible Time Off Comprehensive medical, dental, vision package with 100% employer paid options 401k/Retirement Plan with 6% employer match Generous...
- Charlotte Hall, MD (19 miles from California, MD)
- 4 days ago
- Charlotte Hall, MD (19 miles from California, MD)
- 4 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...
Customer Service Representative
- Lexington Park, MD (6 miles from California, MD)
- 8 days ago
- Lexington Park, MD (6 miles from California, MD)
- 8 days ago
Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top...
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
- Montross, VA (19 miles from California, MD)
- 9 days ago
- Montross, VA (19 miles from California, MD)
- 9 days ago
PT Customer Service Leader Posting Date: 02/18/2025 Location: Montross, VA Category/Area of Expertise: Retail Operations Job Requisition: 418040 Address: USA-VA-Montross-18044 Kings Hwy Store...
Bilingual Customer Service Driver (Spanish)
- Lexington Park, MD (6 miles from California, MD)
- 9 days ago
- Lexington Park, MD (6 miles from California, MD)
- 9 days ago
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
Customer Service Rep(04690) - 21765 Great Mills Road
- Lexington Park, MD (6 miles from California, MD)
- 18 days ago
- Lexington Park, MD (6 miles from California, MD)
- 18 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Pharmacy Customer Service Associate
- Leonardtown, MD (5 miles from California, MD)
- 24 days ago
- Leonardtown, MD (5 miles from California, MD)
- 24 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Advisor- Leonardtown
- Leonardtown, MD (5 miles from California, MD)
- 45+ days ago
- Leonardtown, MD (5 miles from California, MD)
- 45+ days ago
CSAs must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
Customer Service Representative
- Hollywood, MD (4 miles from California, MD)
- 45+ days ago
- Hollywood, MD (4 miles from California, MD)
- 45+ days ago
Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Summer Customer Service Representative - California
- California, MD
- 60+ days ago
- California, MD
- 60+ days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Summer Customer Service Representative - Prince Frederick
- Prince Frederick, MD (15 miles from California, MD)
- 60+ days ago
- Prince Frederick, MD (15 miles from California, MD)
- 60+ days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Imagine how your ideas and expertise in customer service can change a patient's life. At Edwards Lifesciences, our customer service teams are dedicated to providing thoughtful care and meaningful...
Customer Service Rep(06081) - 21 Church St.
- Prince Frederick, MD (15 miles from California, MD)
- 90+ days ago
- Prince Frederick, MD (15 miles from California, MD)
- 90+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(06089) - 11739 HG Trueman Road, Suite E103
- Lusby, MD (7 miles from California, MD)
- 90+ days ago
- Lusby, MD (7 miles from California, MD)
- 90+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for California, MD
Moving to California, MD? Find some basic demographic data about California, MD below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in California, MD
Highest Education Level
Customer Service Representatives in California, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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