Customer Service Representative Jobs in Bel Air, MD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Cockeysville, MD (16 miles from Bel Air, MD)
- 21 hours ago
- Cockeysville, MD (16 miles from Bel Air, MD)
- 21 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Baltimore, MD (22 miles from Bel Air, MD)
- 23 hours ago
- Baltimore, MD (22 miles from Bel Air, MD)
- 23 hours ago
Employee and Dependent Tuition Assistance Career growth and development Affordable and comprehensive benefits package Position Summary: The Customer Service Representative reports to the Patient Transport...
Entry Level Medical Screener/Medical Customer Service
- Towson, MD (17 miles from Bel Air, MD)
- 2 days ago
- Towson, MD (17 miles from Bel Air, MD)
- 2 days ago
By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Baltimore, MD (22 miles from Bel Air, MD)
- 2 days ago
- Baltimore, MD (22 miles from Bel Air, MD)
- 2 days ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Customer Service Representative
- Shrewsbury, PA (23 miles from Bel Air, MD)
- 3 days ago
- Shrewsbury, PA (23 miles from Bel Air, MD)
- 3 days ago
un Customer Service Representative (Shrewsbury) DeVono's Dry Cleaners, Inc 573 S....
Customer Service Representative - Forest Hill, MD
- Forest Hill, MD (3 miles from Bel Air, MD)
- 3 days ago
- Forest Hill, MD (3 miles from Bel Air, MD)
- 3 days ago
Customer Service Representatives can expect: Year-round work as we service multiple trades with multiple busy seasons. Competitive pay options based on your skill and availability....
Caesars Rewards Representative
- Baltimore, MD (22 miles from Bel Air, MD)
- 4 days ago
- Baltimore, MD (22 miles from Bel Air, MD)
- 4 days ago
JOB SUMMARY: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures...
Customer Service Representative - Patient Registration
- Baltimore, MD (22 miles from Bel Air, MD)
- 4 days ago
- Baltimore, MD (22 miles from Bel Air, MD)
- 4 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service & Retail Front Desk Associate - Store #71 - 790 Merritt Blvd
- Dundalk, MD (20 miles from Bel Air, MD)
- 4 days ago
- Dundalk, MD (20 miles from Bel Air, MD)
- 4 days ago
Prior phone or call center experience is a plus!...
Customer Service Representative
- Shrewsbury, PA (23 miles from Bel Air, MD)
- 4 days ago
- Shrewsbury, PA (23 miles from Bel Air, MD)
- 4 days ago
Do you like people? Do you like clothing? Fashion? Can you work independently? Then this little job may be for you. Working in a drycleaning store and taking care of customers and their clothes....
Customer Service Associate - Nights/Weekends
- Towson, MD (17 miles from Bel Air, MD)
- 4 days ago
- Towson, MD (17 miles from Bel Air, MD)
- 4 days ago
Starting hiring pay at: $17 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
- Dundalk, MD (20 miles from Bel Air, MD)
- 4 days ago
- Dundalk, MD (20 miles from Bel Air, MD)
- 4 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...
Customer Service Rep/Telemarketer
- Belcamp, MD (7 miles from Bel Air, MD)
- 4 days ago
- Belcamp, MD (7 miles from Bel Air, MD)
- 4 days ago
Job Details Job Title: Customer Service Rep/Telemarketer Salary: $16-$19/hr Location: Belcamp, MD Apply Now Job Description Signing Bonus available after 120 days!!!! Immediate opening for a full...
Retail Cashier and Customer Service (12-19 Hours/week)
- Baltimore, MD (22 miles from Bel Air, MD)
- 5 days ago
- Baltimore, MD (22 miles from Bel Air, MD)
- 5 days ago
Why we will love you • 1 year sales or customer service experience preferred • High School Diploma or equivalent What you'll be doing day to day • Build loyalty by ensuring customers have a...
Demographic Data for Bel Air, MD
Moving to Bel Air, MD? Find some basic demographic data about Bel Air, MD below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Bel Air, MD
Highest Education Level
Customer Service Representatives in Bel Air, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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