Customer Service Representative Jobs in Abingdon, MD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Cockeysville, MD (20 miles from Abingdon, MD)
- 1 day ago
- Cockeysville, MD (20 miles from Abingdon, MD)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Baltimore, MD (21 miles from Abingdon, MD)
- 1 day ago
- Baltimore, MD (21 miles from Abingdon, MD)
- 1 day ago
Employee and Dependent Tuition Assistance Career growth and development Affordable and comprehensive benefits package Position Summary: The Customer Service Representative reports to the Patient Transport...
Entry Level Medical Screener/Medical Customer Service
- Towson, MD (19 miles from Abingdon, MD)
- 2 days ago
- Towson, MD (19 miles from Abingdon, MD)
- 2 days ago
By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with...
Customer Service Associate - Temporary
- Bel Air, MD (5 miles from Abingdon, MD)
- 2 days ago
- Bel Air, MD (5 miles from Abingdon, MD)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Baltimore, MD (21 miles from Abingdon, MD)
- 3 days ago
- Baltimore, MD (21 miles from Abingdon, MD)
- 3 days ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Customer Service Representative - Forest Hill, MD
- Forest Hill, MD (9 miles from Abingdon, MD)
- 4 days ago
- Forest Hill, MD (9 miles from Abingdon, MD)
- 4 days ago
Customer Service Representatives can expect: Year-round work as we service multiple trades with multiple busy seasons. Competitive pay options based on your skill and availability....
Caesars Rewards Representative
- Baltimore, MD (21 miles from Abingdon, MD)
- 4 days ago
- Baltimore, MD (21 miles from Abingdon, MD)
- 4 days ago
JOB SUMMARY: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures...
Customer Service Representative - Patient Registration
- Baltimore, MD (21 miles from Abingdon, MD)
- 4 days ago
- Baltimore, MD (21 miles from Abingdon, MD)
- 4 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service & Retail Front Desk Associate - Store #71 - 790 Merritt Blvd
- Dundalk, MD (18 miles from Abingdon, MD)
- 4 days ago
- Dundalk, MD (18 miles from Abingdon, MD)
- 4 days ago
Prior phone or call center experience is a plus!...
Customer Service Associate- Overnight Shift
- Cecilton, MD (22 miles from Abingdon, MD)
- 5 days ago
- Cecilton, MD (22 miles from Abingdon, MD)
- 5 days ago
The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level tasks and performs a variety of tasks related to different areas...
Customer Service Associate - Nights/Weekends
- Towson, MD (19 miles from Abingdon, MD)
- 5 days ago
- Towson, MD (19 miles from Abingdon, MD)
- 5 days ago
Starting hiring pay at: $17 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
- Dundalk, MD (18 miles from Abingdon, MD)
- 5 days ago
- Dundalk, MD (18 miles from Abingdon, MD)
- 5 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...
Customer Service Rep/Telemarketer
- Belcamp, MD (2 miles from Abingdon, MD)
- 5 days ago
- Belcamp, MD (2 miles from Abingdon, MD)
- 5 days ago
Job Details Job Title: Customer Service Rep/Telemarketer Salary: $16-$19/hr Location: Belcamp, MD Apply Now Job Description Signing Bonus available after 120 days!!!! Immediate opening for a full...
Retail Cashier and Customer Service (12-19 Hours/week)
- Baltimore, MD (21 miles from Abingdon, MD)
- 5 days ago
- Baltimore, MD (21 miles from Abingdon, MD)
- 5 days ago
Why we will love you • 1 year sales or customer service experience preferred • High School Diploma or equivalent What you'll be doing day to day • Build loyalty by ensuring customers have a...
- Dundalk, MD (18 miles from Abingdon, MD)
- 5 days ago
- Dundalk, MD (18 miles from Abingdon, MD)
- 5 days ago
AUTO GLASS IS OUR MAIN FOCUS, Automotive Concepts has an opening for a Customer Service/Auto Parts person. Automotive Accessories knowledge helpful. We install Leather Interiors, Entertainment...
Demographic Data for Abingdon, MD
Moving to Abingdon, MD? Find some basic demographic data about Abingdon, MD below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Abingdon, MD
Highest Education Level
Customer Service Representatives in Abingdon, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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