Customer Service Representative Jobs in Paducah, KY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 16 Jobs

Customer Support Specialist

  • Mayfield, KY (23 miles from Paducah, KY)
  • 1 day ago
  • Mayfield, KY (23 miles from Paducah, KY)
  • 1 day ago

JOB SUMMARY The Customer Support Specialist (CSS) is responsible for reaching and maintaining goals of optimum efficiency and providing exceptional customer service, all while adhering to Bank...

Customer Service/Sales

  • Paducah, KY
  • 7 days ago
  • Paducah, KY
  • 7 days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Customer Service Rep(01488) - 3831 Clarks River Rd

  • Paducah, KY
  • 10 days ago
  • Paducah, KY
  • 10 days ago

Your primary job will be to answer the phone on the earliest ring possible after the Caller ID is activated. Greet the customer immediately as they enter the store with welcome to Domino's and...

Customer Service Representative

  • Paducah, KY
  • 14 days ago
  • Paducah, KY
  • 14 days ago

Paducah Water Customer Service Representative in Paducah , Kentucky Greets customers, processes payments, balances cash drawer and processes customer service changes in a professional, friendly manner...

Medical Equipment Driver & Customer Service

  • Paducah, KY
  • 20 days ago
  • Paducah, KY
  • 20 days ago

About Rotech Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help...

Customer Service Representative

  • Paducah, KY
  • 26 days ago
  • Paducah, KY
  • 26 days ago

Customer Service Representative Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience...

PT Customer Service Team Member

  • Paducah, KY
  • 26 days ago
  • Paducah, KY
  • 26 days ago

Store - PADUCAH, KY Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....

Seasonal Retail Sales Associate

  • Paducah, KY
  • 30+ days ago
  • Paducah, KY
  • 30+ days ago

What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...

Customer Account Representative

  • Paducah, KY
  • 60+ days ago
  • Paducah, KY
  • 60+ days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $12.28 per hour - $14.45 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Service Rep(02852)

  • Metropolis, IL (13 miles from Paducah, KY)
  • 60+ days ago
  • Metropolis, IL (13 miles from Paducah, KY)
  • 60+ days ago

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....

Customer Service Representative

  • Paducah, KY
  • 60+ days ago
  • Paducah, KY
  • 60+ days ago

Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...

Customer Service Rep(01492) - 603 W broadway

  • Mayfield, KY (23 miles from Paducah, KY)
  • 60+ days ago
  • Mayfield, KY (23 miles from Paducah, KY)
  • 60+ days ago

Your primary job will be to answer the phone on the earliest ring possible after the Caller ID is activated. Greet the customer immediately as they enter the store with welcome to Domino's and...

Customer Service Rep(01382) - 31B Carroll Dr

  • Benton, KY (24 miles from Paducah, KY)
  • 60+ days ago
  • Benton, KY (24 miles from Paducah, KY)
  • 60+ days ago

Your primary job will be to answer the phone on the earliest ring possible after the Caller ID is activated. Greet the customer immediately as they enter the store with welcome to Domino's and...

Customer Service Representative

  • Mayfield, KY (23 miles from Paducah, KY)
  • 90+ days ago
  • Mayfield, KY (23 miles from Paducah, KY)
  • 90+ days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Rep(01386) - 2720 New Holt Rd

  • Paducah, KY
  • 90+ days ago
  • Paducah, KY
  • 90+ days ago

Your primary job will be to answer the phone on the earliest ring possible after the Caller ID is activated. Greet the customer immediately as they enter the store with welcome to Domino's and...

Demographic Data for Paducah, KY

Moving to Paducah, KY? Find some basic demographic data about Paducah, KY below.


Local
National
60,171
1,941
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

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Salary for Customer Service Representative Jobs in Paducah, KY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Paducah, KY offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Paducah, KY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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