Customer Service Representative Jobs in Paducah, KY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 19 Jobs

Customer Service Rep(01487) - 3240 Lone Oak Rd

  • Paducah, KY
  • 4 days ago
  • Paducah, KY
  • 4 days ago

Company Description Job Description Your primary job will be to answer the phone on the earliest ring possible after the Caller ID is activated. Greet the customer immediately as they enter the...

Customer Service Associate - Temporary

  • Paducah, KY
  • 6 days ago
  • Paducah, KY
  • 6 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service/Restaurant

  • Paducah, KY
  • 7 days ago
  • Paducah, KY
  • 7 days ago

For this position, pay will be variable by location - plus tips. We want you to be the kind of Server you'd want to have. After all, you know that having a great Server can make or break the...

Customer Service Team Member

  • Paducah, KY
  • 13 days ago
  • Paducah, KY
  • 13 days ago

Store - PADUCAH, KY Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....

Customer Service Representative I

  • Mayfield, KY (23 miles from Paducah, KY)
  • 17 days ago
  • Mayfield, KY (23 miles from Paducah, KY)
  • 17 days ago

One (1) to Two (2) years customer service call center experience. Knowledge, Skills and Abilities: Ability to implement solutions to general and specific customer concerns....

Customer Service Representative - $14.00/hr

  • Paducah, KY
  • 23 days ago
  • Paducah, KY
  • 23 days ago

Customer Service Representative Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience...

Customer Service Representative

  • Paducah, KY
  • 24 days ago
  • Paducah, KY
  • 24 days ago

Customer Service Representative Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience...

Customer Account Representative

  • Paducah, KY
  • 90+ days ago
  • Paducah, KY
  • 90+ days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $12.28 per hour - $14.45 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Retail Customer Service Associate

  • Paducah, KY
  • 29 days ago
  • Paducah, KY
  • 29 days ago

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...

Retail Customer Service Associate

  • Paducah, KY
  • 30+ days ago
  • Paducah, KY
  • 30+ days ago

... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...

Customer Service/Sales

  • Paducah, KY
  • 30+ days ago
  • Paducah, KY
  • 30+ days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Customer Service Rep(01488) - 3831 Clarks River Rd

  • Paducah, KY
  • 45+ days ago
  • Paducah, KY
  • 45+ days ago

Your primary job will be to answer the phone on the earliest ring possible after the Caller ID is activated. Greet the customer immediately as they enter the store with welcome to Domino's and...

Medical Equipment Driver & Customer Service

  • Paducah, KY
  • 45+ days ago
  • Paducah, KY
  • 45+ days ago

About Rotech Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help...

Seasonal Retail Sales Associate

  • Paducah, KY
  • 60+ days ago
  • Paducah, KY
  • 60+ days ago

What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...

Customer Service Rep(02852)

  • Metropolis, IL (13 miles from Paducah, KY)
  • 90+ days ago
  • Metropolis, IL (13 miles from Paducah, KY)
  • 90+ days ago

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....

Demographic Data for Paducah, KY

Moving to Paducah, KY? Find some basic demographic data about Paducah, KY below.


Local
National
60,171
1,941
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Paducah, KY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Paducah, KY offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Paducah, KY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »