Customer Service Representative Jobs in Newport, KY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 190 Jobs
Eye Care Partners

Sales Associate- Training Provided!

EyeCare Partners is the nations leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our...

Customer Service Associate

  • Hebron, KY (12 miles from Newport, KY)
  • 45+ days ago
  • Hebron, KY (12 miles from Newport, KY)
  • 45+ days ago

The starting wage is $17.00 per hour. Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience Ability...

Customer Service Account Specialist - Bilingual Spanish

  • Cincinnati, OH (6 miles from Newport, KY)
  • 2 hours ago
  • Cincinnati, OH (6 miles from Newport, KY)
  • 2 hours ago

A Short List of Your Tasks and Responsibilities: - - Function as Single Point of Contact (SPOC) to all accounts in assigned territory; Includes phone, email & fax communication Support field sales...

Customer Service Associate

  • Milford, OH (14 miles from Newport, KY)
  • 3 hours ago
  • Milford, OH (14 miles from Newport, KY)
  • 3 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service - Whole Foods

  • Cincinnati, OH (6 miles from Newport, KY)
  • 3 hours ago
  • Cincinnati, OH (6 miles from Newport, KY)
  • 3 hours ago

Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...

Customer Service Account Analyst (Bilingual French & English)

  • Cincinnati, OH (7 miles from Newport, KY)
  • 6 hours ago
  • Cincinnati, OH (7 miles from Newport, KY)
  • 6 hours ago

ABOUT THE ORGANIZATION Sun Chemical, a member of the DIC Group, is a leading producer of packaging and graphic solutions, color and display technologies, functional products, electronic materials,...

Client Services Associate Experience

  • Covington, KY (2 miles from Newport, KY)
  • 16 hours ago
  • Covington, KY (2 miles from Newport, KY)
  • 16 hours ago

Job Description: Client Services Associate Experience The Role This role works closely with brokerage client services leadership to understand the key challenges and opportunities in building an...

Government Customer Service Representative

  • Blue Ash, OH (13 miles from Newport, KY)
  • 16 hours ago
  • Blue Ash, OH (13 miles from Newport, KY)
  • 16 hours ago

Service Representatives are self-motivated and driven by a desire to exceed expectations....

Customer Service Agent, CVG

  • Hebron, KY (12 miles from Newport, KY)
  • 1 day ago
  • Hebron, KY (12 miles from Newport, KY)
  • 1 day ago

Full-time & Part-time Positions Available Customer Service Agents employed by Trego Dugan Aviation Contractor for Allegiant Air, Frontier Airlines and Sun Country at the Cincinnati/Northern...

Customer Service Representative I

  • Cincinnati, OH (6 miles from Newport, KY)
  • 1 day ago
  • Cincinnati, OH (6 miles from Newport, KY)
  • 1 day ago

Customer Service Representative I 1280 Kemper Meadow Dr, Parkdale, OH 45240, USA Cincinnati, OH, USA Req #4490 Wednesday, March 12, 2025 Job Summary The Customer Service Representative I e stablishes...

Veterinary Client Service Representative

  • Cincinnati, OH (6 miles from Newport, KY)
  • 1 day ago
  • Cincinnati, OH (6 miles from Newport, KY)
  • 1 day ago

MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation,...

Fulfillment Customer Service Delivery Driver - Cincinnati, OH

  • Cincinnati, OH (6 miles from Newport, KY)
  • 1 day ago
  • Cincinnati, OH (6 miles from Newport, KY)
  • 1 day ago

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...

Customer Service Associate Job

  • Springdale, OH (14 miles from Newport, KY)
  • 1 day ago
  • Springdale, OH (14 miles from Newport, KY)
  • 1 day ago

Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 11346...

Customer Service Representative (Loan Consultant I)

  • Florence, KY (9 miles from Newport, KY)
  • 2 days ago
  • Florence, KY (9 miles from Newport, KY)
  • 2 days ago

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...

Life Customer Service Specialist I

  • Cincinnati, OH (6 miles from Newport, KY)
  • 2 days ago
  • Cincinnati, OH (6 miles from Newport, KY)
  • 2 days ago

Life Customer Service Specialist will serve as the primary point of contact, providing responsive support to clients and financial advisors across all life product lines. This role can be on site...

Demographic Data for Newport, KY

Moving to Newport, KY? Find some basic demographic data about Newport, KY below.


Local
National
37,236
863
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

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Salary for Customer Service Representative Jobs in Newport, KY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Newport, KY offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Newport, KY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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