Customer Service Representative Jobs in Jeffersontown, KY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 125 Jobs
Eye Care Partners

Sales Associate- Training Provided!

EyeCare Partners is the nations leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our...

Customer Service Specialist (bilingual french)

  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 12 hours ago
  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 12 hours ago

Bi-Lingual (French), CUSTOMER SERVICE SPECIALIST Reports to Customer Service Manager Summary: Customer Service Specialists are the first point of contact with customers and are responsible for...

Customer Service Associate

  • Worthngtn Hls, KY (7 miles from Jeffersontown, KY)
  • 12 hours ago
  • Worthngtn Hls, KY (7 miles from Jeffersontown, KY)
  • 12 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Specialist

  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 12 hours ago
  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 12 hours ago

The Customer Service Specialist is responsive, accurate, and helpful. Providing top-tier localized customer service. Serving as an information hub between manufacturers, customers, service and...

Account Liaison

  • Clarksville, IN (13 miles from Jeffersontown, KY)
  • 16 hours ago
  • Clarksville, IN (13 miles from Jeffersontown, KY)
  • 16 hours ago

Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...

Customer Service Rep (01435) - 7924 Fegenbush Ln

  • Spring Mill, KY (4 miles from Jeffersontown, KY)
  • 1 day ago
  • Spring Mill, KY (4 miles from Jeffersontown, KY)
  • 1 day ago

Customer Service Representatives with Domino's Pizza undertake a variety of duties.Job duties include:Taking phone callsTaking ordersMaking pizzasCompleting cash transactionsProviding customers a great...

Customer Service Representative - Bilingual(Spanish)

  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 1 day ago
  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 1 day ago

WSP is seeking a full-time Customer Service Representative - Bilingual(Spanish) in the Louisville, KY area!...

Customer Service Advisor - Hurstbourne Pkwy

  • Jeffersontown, KY
  • 1 day ago
  • Jeffersontown, KY
  • 1 day ago

What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and...

Customer Service/Order Desk Teammate

  • Jeffersontown, KY
  • 2 days ago
  • Jeffersontown, KY
  • 2 days ago

310 Tempering is looking for Customer Service/Order Desk Teammates to join our growing team. Applicants must be customer service driven, efficient with measurements and general construction...

Retail Customer Service Cashier

  • Shepherdsville, KY (17 miles from Jeffersontown, KY)
  • 2 days ago
  • Shepherdsville, KY (17 miles from Jeffersontown, KY)
  • 2 days ago

Req ID: 453681 Address: 1090 Cedar Grove Rd. Shepherdsville, KY, 40165 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...

Warehouse Customer Service Assistant

  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 2 days ago
  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 2 days ago

Warehouse Customer Service Assistant 7645 National Turnpike, Louisville, KY 40214, USA Req #5936 Tuesday, March 11, 2025 OnTrac is hiring an Operations Assistant Level 2 Are you eager to join a...

Customer Service Rep (01429) - 11517 Shelbyville Rd.

  • Meadowbrk Frm, KY (4 miles from Jeffersontown, KY)
  • 2 days ago
  • Meadowbrk Frm, KY (4 miles from Jeffersontown, KY)
  • 2 days ago

Customer Service Representatives with Domino's Pizza undertake a variety of duties.Job duties include:Taking phone callsTaking ordersMaking pizzasCompleting cash transactionsProviding customers a great...

Customer Service Rep (01422) - 3951 Taylorsville rd.

  • Saint Regis Park, KY (3 miles from Jeffersontown, KY)
  • 2 days ago
  • Saint Regis Park, KY (3 miles from Jeffersontown, KY)
  • 2 days ago

Customer Service Representatives with Domino's Pizza undertake a variety of duties.Job duties include:Taking phone callsTaking ordersMaking pizzasCompleting cash transactionsProviding customers a great...

Customer Service Rep (01426) - 3900 South 7th Street

  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 4 days ago
  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 4 days ago

Customer Service Representatives with Domino's Pizza undertake a variety of duties.Job duties include:Taking phone callsTaking ordersMaking pizzasCompleting cash transactionsProviding customers a great...

Customer Service Representative

  • Jeffersonville, IN (13 miles from Jeffersontown, KY)
  • 4 days ago
  • Jeffersonville, IN (13 miles from Jeffersontown, KY)
  • 4 days ago

Customer Service Representative Customer Service Jeffersonville, IN Temp To Full-Time Mar 7, 2025 Job Title: Customer Success Administrator Pay rate: $21-$25 per hour Location: Jeffersonville, IN Job...

Demographic Data for Jeffersontown, KY

Moving to Jeffersontown, KY? Find some basic demographic data about Jeffersontown, KY below.


Local
National
4,513,190
91,158

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Jeffersontown, KY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Jeffersontown, KY offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Jeffersontown, KY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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