Customer Service Representative Jobs in Grayson, KY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Assistant Customer Service Specialist - AAFS (IWS)
- Morehead, KY (23 miles from Grayson, KY)
- 18 hours ago
- Morehead, KY (23 miles from Grayson, KY)
- 18 hours ago
Position Type IWS Budget Office Job Title Assistant Customer Service Specialist - AAFS (IWS) Posting Number STPO191 Grade/Level Level 1 - Entry Student Assistant Hourly Rate for Job Posting 9.5...
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
Bilingual Customer Service Driver (Spanish)
- Ashland, KY (21 miles from Grayson, KY)
- 5 days ago
- Ashland, KY (21 miles from Grayson, KY)
- 5 days ago
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
Bilingual Customer Service Driver (Spanish)
- Ashland, KY (21 miles from Grayson, KY)
- 6 days ago
- Ashland, KY (21 miles from Grayson, KY)
- 6 days ago
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
- Ironton, OH (22 miles from Grayson, KY)
- 26 days ago
- Ironton, OH (22 miles from Grayson, KY)
- 26 days ago
Customer Relations Specialist Ironton, Ohio Customer Service 37183 Midwest Division Job Description Overview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin...
Req ID: 453166 Address: 750 N. Carol Malone Blvd. Grayson, KY, 41143 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
- Ashland, KY (21 miles from Grayson, KY)
- 60+ days ago
- Ashland, KY (21 miles from Grayson, KY)
- 60+ days ago
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Customer Service Representative
- Ashland, KY (21 miles from Grayson, KY)
- 30+ days ago
- Ashland, KY (21 miles from Grayson, KY)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Ashland, KY (21 miles from Grayson, KY)
- 45+ days ago
- Ashland, KY (21 miles from Grayson, KY)
- 45+ days ago
Pathways complies with all applicable federal, state, and local laws and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color,...
Customer Service Rep(01416) - 155 Pine Crest Rd
- Morehead, KY (23 miles from Grayson, KY)
- 90+ days ago
- Morehead, KY (23 miles from Grayson, KY)
- 90+ days ago
Making Domino's high quality pizzas Food and portion control Hygiene and food safety Food preparation Taking customer orders and up selling General cleaning duties Taking orders over phone and in...
Demographic Data for Grayson, KY
Moving to Grayson, KY? Find some basic demographic data about Grayson, KY below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Grayson, KY
Highest Education Level
Customer Service Representatives in Grayson, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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