Customer Service Representative Jobs in Grayson, KY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Flatwoods, KY (19 miles from Grayson, KY)
- 2 days ago
- Flatwoods, KY (19 miles from Grayson, KY)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Ashland, KY (21 miles from Grayson, KY)
- 3 days ago
- Ashland, KY (21 miles from Grayson, KY)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Delivery Driver
- Ashland, KY (21 miles from Grayson, KY)
- 5 days ago
- Ashland, KY (21 miles from Grayson, KY)
- 5 days ago
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
Customer Service Delivery Driver
- Ashland, KY (21 miles from Grayson, KY)
- 7 days ago
- Ashland, KY (21 miles from Grayson, KY)
- 7 days ago
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
- Ashland, KY (21 miles from Grayson, KY)
- 10 days ago
- Ashland, KY (21 miles from Grayson, KY)
- 10 days ago
Pathways complies with all applicable federal, state, and local laws and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color,...
- Ironton, OH (22 miles from Grayson, KY)
- 13 days ago
- Ironton, OH (22 miles from Grayson, KY)
- 13 days ago
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
Customer Service Representative - Ashland Walmart
- Ashland, KY (21 miles from Grayson, KY)
- 29 days ago
- Ashland, KY (21 miles from Grayson, KY)
- 29 days ago
Customer Service Representative - Ashland Walmart Hourly Full-Time Tellers Ashland, KY, US 3 days ago Requisition ID: 4274 Customer Service Representative at City National Bank (on-site) We are an EQUAL...
- Ashland, KY (21 miles from Grayson, KY)
- 30+ days ago
- Ashland, KY (21 miles from Grayson, KY)
- 30+ days ago
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Seasonal Retail Sales Associate
- Ashland, KY (21 miles from Grayson, KY)
- 30+ days ago
- Ashland, KY (21 miles from Grayson, KY)
- 30+ days ago
What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
Customer Account Representative
- Ashland, KY (21 miles from Grayson, KY)
- 90+ days ago
- Ashland, KY (21 miles from Grayson, KY)
- 90+ days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Rep(01416) - 155 Pine Crest Rd
- Morehead, KY (23 miles from Grayson, KY)
- 90+ days ago
- Morehead, KY (23 miles from Grayson, KY)
- 90+ days ago
Making Domino's high quality pizzas Food and portion control Hygiene and food safety Food preparation Taking customer orders and up selling General cleaning duties Taking orders over phone and in...
- Morehead, KY (23 miles from Grayson, KY)
- 90+ days ago
- Morehead, KY (23 miles from Grayson, KY)
- 90+ days ago
Benefits: 401(k) matching Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with...
- Ashland, KY (21 miles from Grayson, KY)
- 90+ days ago
- Ashland, KY (21 miles from Grayson, KY)
- 90+ days ago
Restaurant Associates are high-energy team players who serve our customers and produce the finest quality product. Each workday may vary; mid-shifts and closing shifts, weekday and weekend shifts,...
Demographic Data for Grayson, KY
Moving to Grayson, KY? Find some basic demographic data about Grayson, KY below.
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Salary for Customer Service Representative Jobs in Grayson, KY
Highest Education Level
Customer Service Representatives in Grayson, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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