Customer Service Representative Jobs in Frankfort, KY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
Customer Service Representative
- Lexington, KY (23 miles from Frankfort, KY)
- 2 days ago
- Lexington, KY (23 miles from Frankfort, KY)
- 2 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Job ID Number** R5163 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us to the next level!...
**Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Prior call center experience is a plus + Must be able to pass a background check....
Summer Customer Service Representative - Versailles Main
- Versailles, KY (18 miles from Frankfort, KY)
- 3 days ago
- Versailles, KY (18 miles from Frankfort, KY)
- 3 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Customer Account Representative
- Georgetown, KY (18 miles from Frankfort, KY)
- 3 days ago
- Georgetown, KY (18 miles from Frankfort, KY)
- 3 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- Shelbyville, KY (15 miles from Frankfort, KY)
- 4 days ago
- Shelbyville, KY (15 miles from Frankfort, KY)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Advisor - Bradford
- Georgetown, KY (18 miles from Frankfort, KY)
- 5 days ago
- Georgetown, KY (18 miles from Frankfort, KY)
- 5 days ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
['CVS Health', '3.2', 'Client Advocate I (Meritain Health)', 'Apply on employer site', 'Apply now', 'Frankfort, KY', '', '$44K - $102K', '\xa0', '(Employer est.)'][]
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Remote WorkCustomer Service Office, Clerical & Administrative $ 15 / Hour location_on Frankfort, Kentucky work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco is...
Customer Service Representative - FLOAT
- Georgetown, KY (18 miles from Frankfort, KY)
- 16 days ago
- Georgetown, KY (18 miles from Frankfort, KY)
- 16 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
(7859) Customer Service & Operations Technician- American Welding & Gas Inc.
- Georgetown, KY (18 miles from Frankfort, KY)
- 16 days ago
- Georgetown, KY (18 miles from Frankfort, KY)
- 16 days ago
American Welding & Gas, Inc. Thoroughbred Industrial Cylinder Exchange Division has an IMMEDIATE opening for a Customer Service & Operations Tech at our distribution facility in Georgetown, KY....
Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make. Job Posting Title Sr...
Datavant Key Account Liaison in Frankfort , Kentucky Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by...
Demographic Data for Frankfort, KY
Moving to Frankfort, KY? Find some basic demographic data about Frankfort, KY below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Frankfort, KY
Highest Education Level
Customer Service Representatives in Frankfort, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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