Customer Service Representative Jobs in Fort Campbell, KY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 24 Jobs

Customer Care Specialist - Call Center

  • Adams, TN (23 miles from Fort Campbell, KY)
  • 4 days ago
  • Adams, TN (23 miles from Fort Campbell, KY)
  • 4 days ago

At least one (1) year of customer service experience, Call Center experience preferred....

Pharmacy Customer Service Associate

  • Clarksville, TN (12 miles from Fort Campbell, KY)
  • 1 day ago
  • Clarksville, TN (12 miles from Fort Campbell, KY)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Clarksville, TN (12 miles from Fort Campbell, KY)
  • 2 days ago
  • Clarksville, TN (12 miles from Fort Campbell, KY)
  • 2 days ago

Express Employment Professionals of Dickson is currently seeking qualified candidates for a Customer Service Rep with a Local Financial Company. This position will pay $13 per hour, and the hours...

Customer Service Respresentative

  • Clarksville, TN (12 miles from Fort Campbell, KY)
  • 2 days ago
  • Clarksville, TN (12 miles from Fort Campbell, KY)
  • 2 days ago

Express Employment Professionals of Dickson is currently seeking qualified candidates for a Customer Service Rep with a Local Financial Company. This position will pay $13 per hour, and the hours...

Customer Service Rep

  • Clarksville, TN (12 miles from Fort Campbell, KY)
  • 7 days ago
  • Clarksville, TN (12 miles from Fort Campbell, KY)
  • 7 days ago

Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations....

Member Service Representative, Madison St., Clarksville TN

  • Clarksville, TN (12 miles from Fort Campbell, KY)
  • 8 days ago
  • Clarksville, TN (12 miles from Fort Campbell, KY)
  • 8 days ago

Join Our Team as a Member Service Representative!**Are you passionate about making a difference in peoples financial lives and bringing a smile to every interaction? Altra is on the lookout for a...

Customer Service Representative

  • Big Rock, TN (11 miles from Fort Campbell, KY)
  • 8 days ago
  • Big Rock, TN (11 miles from Fort Campbell, KY)
  • 8 days ago

Overview The Customer Service Representative I position is responsible for providing a high level of customer service for MFA Oil customers....

Store Customer Service Specialist Zone

  • Clarksville, TN (12 miles from Fort Campbell, KY)
  • 9 days ago
  • Clarksville, TN (12 miles from Fort Campbell, KY)
  • 9 days ago

Store Customer Service Specialist Zone Sherwin-Williams - 3.8 Clarksville, TN Job Details Full-time $17.50 an hour 1 day ago Qualifications Spanish Customer service High school diploma or GED...

Pre-Licensed Customer Service Representative - Remote

  • Clarksville, TN (12 miles from Fort Campbell, KY)
  • 10 days ago
  • Clarksville, TN (12 miles from Fort Campbell, KY)
  • 10 days ago

Center experience, preferred** + **Logical problem-solving skills** + **Availability to work various shifts** + **Ability to use Windows operating systems** + **Organization and work prioritization...

Remote Work

Customer Account Representative

  • Hopkinsville, KY (22 miles from Fort Campbell, KY)
  • 10 days ago
  • Hopkinsville, KY (22 miles from Fort Campbell, KY)
  • 10 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Member Service Representative, Clarksville TN

  • Clarksville, TN (12 miles from Fort Campbell, KY)
  • 12 days ago
  • Clarksville, TN (12 miles from Fort Campbell, KY)
  • 12 days ago

Join Our Team as a Member Service Representative! Are you passionate about making a difference in peoples financial lives and bringing a smile to every interaction? Altra Federal Credit Union is...

Customer Service Associate

  • Clarksville, TN (12 miles from Fort Campbell, KY)
  • 28 days ago
  • Clarksville, TN (12 miles from Fort Campbell, KY)
  • 28 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate - Temporary

  • Clarksville, TN (12 miles from Fort Campbell, KY)
  • 29 days ago
  • Clarksville, TN (12 miles from Fort Campbell, KY)
  • 29 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep(05440) - 100 Quin Lane

  • Clarksville, TN (12 miles from Fort Campbell, KY)
  • 45+ days ago
  • Clarksville, TN (12 miles from Fort Campbell, KY)
  • 45+ days ago

Service Representatives (CSR) are responsible for answering phone calls, taking orders, handling money, insuring labels for orders are placed on the correct boxes, and helping walk-in and drive thug...

Retail Customer Service Associate

  • Clarksville, TN (12 miles from Fort Campbell, KY)
  • 30+ days ago
  • Clarksville, TN (12 miles from Fort Campbell, KY)
  • 30+ days ago

... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Fort Campbell, KY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Fort Campbell, KY offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Fort Campbell, KY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »