Customer Service Representative Jobs in Cold Spring, KY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Multi-Color Corporation
- Milford, OH (15 miles from Cold Spring, KY)
- 6 days ago
- Multi-Color Corporation
- Milford, OH (15 miles from Cold Spring, KY)
- 6 days ago
Build your Career with an Industry Leader As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a...
Customer Service Superstarsl Needed Friday
- Cincinnati, OH (10 miles from Cold Spring, KY)
- 6 hours ago
- Cincinnati, OH (10 miles from Cold Spring, KY)
- 6 hours ago
Customer Service Superstarsl Needed Friday image 1 of 1 compensation: $15/hr cash plus food Southern Fried Vegan (www.instagram.com/SouthernFriedVegan) is coming to town and needs an extra hand!...
Client Service Representative, National Accounts
- Cincinnati, OH (10 miles from Cold Spring, KY)
- 11 hours ago
- Cincinnati, OH (10 miles from Cold Spring, KY)
- 11 hours ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Retail Customer Service II-Returns
- West Chester, OH (22 miles from Cold Spring, KY)
- 1 day ago
- West Chester, OH (22 miles from Cold Spring, KY)
- 1 day ago
Why we will love you You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at...
- Independence, KY (8 miles from Cold Spring, KY)
- 1 day ago
- Independence, KY (8 miles from Cold Spring, KY)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Client Services Representative (IN- PERSON)
- Cincinnati, OH (10 miles from Cold Spring, KY)
- 1 day ago
- Cincinnati, OH (10 miles from Cold Spring, KY)
- 1 day ago
United Direct Solutions is currently seeking full time Client Service Representatives for our Cincinnati, OH facility! The hours for this role are Monday- Friday 8:00AM- 5:00PM. This position does...
- Walton, KY (13 miles from Cold Spring, KY)
- 2 days ago
- Walton, KY (13 miles from Cold Spring, KY)
- 2 days ago
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
Customer Service Representative
- Mason, OH (24 miles from Cold Spring, KY)
- 2 days ago
- Mason, OH (24 miles from Cold Spring, KY)
- 2 days ago
Requisition Number: 199189 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
Delivery Station Customer Service Associate, DSL
- West Chester, OH (22 miles from Cold Spring, KY)
- 2 days ago
- West Chester, OH (22 miles from Cold Spring, KY)
- 2 days ago
At Amazon, our mission is to be Earths most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand...
Customer Service Branch Associate II
- Cincinnati, OH (10 miles from Cold Spring, KY)
- 2 days ago
- Cincinnati, OH (10 miles from Cold Spring, KY)
- 2 days ago
This position is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and operate...
Customer Service Representative Full Time
- Erlanger, KY (6 miles from Cold Spring, KY)
- 3 days ago
- Erlanger, KY (6 miles from Cold Spring, KY)
- 3 days ago
Job Details Job Location : Answers in Genesis HQ - Erlanger, KY Position Type : Full Time Salary Range : Undisclosed Job Category : Customer Service Description Our Customer Service Representatives...
- Florence, KY (10 miles from Cold Spring, KY)
- 3 days ago
- Florence, KY (10 miles from Cold Spring, KY)
- 3 days ago
Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...
Retail Customer Service Associate
- Cincinnati, OH (10 miles from Cold Spring, KY)
- 3 days ago
- Cincinnati, OH (10 miles from Cold Spring, KY)
- 3 days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Customer Service Associate - Temporary
- Florence, KY (10 miles from Cold Spring, KY)
- 3 days ago
- Florence, KY (10 miles from Cold Spring, KY)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
B2B Customer Support Specialist
- Cincinnati, OH (10 miles from Cold Spring, KY)
- 4 days ago
- Cincinnati, OH (10 miles from Cold Spring, KY)
- 4 days ago
Together, We Own it! Start your employee owner journey with Shorr Packaging.The Custom Support Specialist provides a positive brand experience for existing and potential customers as a key liaison...
Demographic Data for Cold Spring, KY
Moving to Cold Spring, KY? Find some basic demographic data about Cold Spring, KY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Cold Spring, KY
Highest Education Level
Customer Service Representatives in Cold Spring, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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