Customer Service Representative Jobs in Burlington, KY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 135 Jobs

Customer Service Superstarsl Needed Friday

  • Cincinnati, OH (18 miles from Burlington, KY)
  • 1 day ago
  • Cincinnati, OH (18 miles from Burlington, KY)
  • 1 day ago

Customer Service Superstarsl Needed Friday image 1 of 1 compensation: $15/hr cash plus food Southern Fried Vegan (www.instagram.com/SouthernFriedVegan) is coming to town and needs an extra hand!...

Client Service Representative, National Accounts

  • Cincinnati, OH (18 miles from Burlington, KY)
  • 1 day ago
  • Cincinnati, OH (18 miles from Burlington, KY)
  • 1 day ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Customer Service Associate

  • Greendale, IN (12 miles from Burlington, KY)
  • 1 day ago
  • Greendale, IN (12 miles from Burlington, KY)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Client Services Representative (IN- PERSON)

  • Cincinnati, OH (18 miles from Burlington, KY)
  • 2 days ago
  • Cincinnati, OH (18 miles from Burlington, KY)
  • 2 days ago

United Direct Solutions is currently seeking full time Client Service Representatives for our Cincinnati, OH facility! The hours for this role are Monday- Friday 8:00AM- 5:00PM. This position does...

Customer Service

  • Walton, KY (10 miles from Burlington, KY)
  • 2 days ago
  • Walton, KY (10 miles from Burlington, KY)
  • 2 days ago

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...

Customer Care Representative I

  • Cincinnati, OH (18 miles from Burlington, KY)
  • 3 days ago
  • Cincinnati, OH (18 miles from Burlington, KY)
  • 3 days ago

Anticipated End Date: 2025-04-25 Position Title: Customer Care Representative I Job Description: Customer Care Representative I (Weekend Shift) $500 Sign On Bonus! Location: The ideal candidate...

Customer Service Branch Associate II

  • Cincinnati, OH (18 miles from Burlington, KY)
  • 3 days ago
  • Cincinnati, OH (18 miles from Burlington, KY)
  • 3 days ago

This position is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and operate...

Customer Service Representative Full Time

  • Erlanger, KY (10 miles from Burlington, KY)
  • 4 days ago
  • Erlanger, KY (10 miles from Burlington, KY)
  • 4 days ago

Job Details Job Location : Answers in Genesis HQ - Erlanger, KY Position Type : Full Time Salary Range : Undisclosed Job Category : Customer Service Description Our Customer Service Representatives...

Sales Associate

  • Florence, KY (6 miles from Burlington, KY)
  • 4 days ago
  • Florence, KY (6 miles from Burlington, KY)
  • 4 days ago

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...

Retail Customer Service Associate

  • Cincinnati, OH (18 miles from Burlington, KY)
  • 4 days ago
  • Cincinnati, OH (18 miles from Burlington, KY)
  • 4 days ago

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...

Customer Service Associate - Temporary

  • Florence, KY (6 miles from Burlington, KY)
  • 4 days ago
  • Florence, KY (6 miles from Burlington, KY)
  • 4 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

B2B Customer Support Specialist

  • Cincinnati, OH (18 miles from Burlington, KY)
  • 5 days ago
  • Cincinnati, OH (18 miles from Burlington, KY)
  • 5 days ago

Together, We Own it! Start your employee owner journey with Shorr Packaging.The Custom Support Specialist provides a positive brand experience for existing and potential customers as a key liaison...

Customer Service Representative

  • Cincinnati, OH (18 miles from Burlington, KY)
  • 5 days ago
  • Cincinnati, OH (18 miles from Burlington, KY)
  • 5 days ago

We're committed to bringing passion and customer focus to the business.POSITION SUMMARY:DuBois Chemicals is seeking a full-time Customer Service Representative to provide the highest level of service...

Customer Service Representative

  • Cincinnati, OH (18 miles from Burlington, KY)
  • 6 days ago
  • Cincinnati, OH (18 miles from Burlington, KY)
  • 6 days ago

Requisition Number: 198900 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...

Customer Service & E-Commerce Supervisor - Full Time

  • Cincinnati, OH (18 miles from Burlington, KY)
  • 8 days ago
  • Cincinnati, OH (18 miles from Burlington, KY)
  • 8 days ago

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...

Demographic Data for Burlington, KY

Moving to Burlington, KY? Find some basic demographic data about Burlington, KY below.


Local
National
24,192
278
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Burlington, KY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Burlington, KY offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Burlington, KY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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