Customer Service Representative Jobs in Topeka, KS
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
**Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Prior call center experience is a plus + Must be able to pass a background check....
Healthcare Customer Service Representative - Topeka, KS - Remote
- Topeka, KS
- 4 days ago
- Topeka, KS
- 4 days ago
Summary As a Healthcare Customer Service Representative Topeka, KS at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being...
Remote WorkDatavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Remote WorkBenefits: Employee discounts Flexible schedule We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy...
Legal Administrative Assistant / Customer Service DiPasquale Moore - 1.7 Topeka, KS Job Details Full-time $39,000 - $45,000 a year 9 hours ago Benefits Free parking Paid holidays Health insurance...
Job Description: Pay: $16.50 per hour Job Type: Full-Time Do you perform well under pressure and love interacting with customers over the phone? Join our team as a Customer Experience...
Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make. Job Posting Title Sr...
n SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Healthcare Customer Service Representative - Topeka, KS
- Topeka, KS
- 19 days ago
- Topeka, KS
- 19 days ago
Summary As a Healthcare Customer Service Representative Topeka, KS at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being...
Remote WorkDatavant Key Account Liaison in Topeka , Kansas Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the...
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
SUMMARY OF POSITION The Customer Service Representative represents YoungWilliams and provides outstanding customer service to both internal and external customers by professionally answering all calls...
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Job Description: Pay: $16.50 per hour Job Type: Full-Time Do you perform well under pressure and love interacting with customers over the phone? Join our team as a Customer Experience...
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Demographic Data for Topeka, KS
Moving to Topeka, KS? Find some basic demographic data about Topeka, KS below.
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Salary for Customer Service Representative Jobs in Topeka, KS
Highest Education Level
Customer Service Representatives in Topeka, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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