Customer Service Representative Jobs in Salina, KS
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Calling all Customer Service Superstars! Join Our Dynamic Call Center Team!
- Salina, KS
- 11 hours ago
- Salina, KS
- 11 hours ago
Are you passionate about providing exceptional customer service? Are you a pro at problem-solving and delivering outstanding support? Look no further! We''re seeking enthusiastic individuals like...
Position: Customer Service Representative Position Reports to: Branch Manager/CSR Director Branch: Focus Respiratory, a subsidiary of Quipt Home Medical Position Summary As a Customer Service Representative...
Req ID: 452993 Address: 2400 E Kansas Road McPherson, KS, 67460 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Company DescriptionHave Fun While at Work, Enjoy your Job with endless opportunities!Job DescriptionAccurately take and process orders and transactions received either in person or over the phone....
Ready to do your best work? Interested in a minimum starting hourly rate of $12.28 per hour - $14.45 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Pizza Hut Customer Service - Ages 15 & up
- Abilene, KS (23 miles from Salina, KS)
- 28 days ago
- Abilene, KS (23 miles from Salina, KS)
- 28 days ago
Customer Service Representative: Hiring starting at 15 years old We have the prefect job for you! Working at Pizza Hut is about making hungry people happy....
We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available....
Company Description Have Fun While at Work, Enjoy your Job with endless opportunities! Job Description Accurately take and process orders and transactions received either in person or over the...
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
Client Service Associate Join Our Team and Make a Difference
- Salina, KS
- 90+ days ago
- Salina, KS
- 90+ days ago
Responsive recruiter Benefits: Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Are you someone who thrives in a welcoming, customer service-oriented...
Customer Service Representative
- Abilene, KS (23 miles from Salina, KS)
- 90+ days ago
- Abilene, KS (23 miles from Salina, KS)
- 90+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Salina, KS
Moving to Salina, KS? Find some basic demographic data about Salina, KS below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Salina, KS
Highest Education Level
Customer Service Representatives in Salina, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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