Customer Service Representative Jobs in Pittsburg, KS

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 24 Jobs

Pharmacy Customer Service Associate

  • Joplin, MO (21 miles from Pittsburg, KS)
  • 2 hours ago
  • Joplin, MO (21 miles from Pittsburg, KS)
  • 2 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Remote-Bilingual Spanish Speaking Customer Service Rep

  • Joplin, MO (21 miles from Pittsburg, KS)
  • 11 hours ago
  • Joplin, MO (21 miles from Pittsburg, KS)
  • 11 hours ago

This position is 100% remote********* Now Hiring Bilingual (Spanish Speaking) Customer Service Professionals The role of a Customer Service Professional is a key position within Assurant because...

Customer Service Associate - Temporary

  • Pittsburg, KS
  • 1 day ago
  • Pittsburg, KS
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Lead Customer Service Associate Job

  • Joplin, MO (21 miles from Pittsburg, KS)
  • 2 days ago
  • Joplin, MO (21 miles from Pittsburg, KS)
  • 2 days ago

Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at Zips Car Wash...

Customer Service Associate Job

  • Webb City, MO (19 miles from Pittsburg, KS)
  • 2 days ago
  • Webb City, MO (19 miles from Pittsburg, KS)
  • 2 days ago

Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 1309...

Customer Service Associate Job Webb City, MO

  • Webb City, MO (19 miles from Pittsburg, KS)
  • 4 days ago
  • Webb City, MO (19 miles from Pittsburg, KS)
  • 4 days ago

Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 1309...

Customer Service Representative

  • Joplin, MO (21 miles from Pittsburg, KS)
  • 4 days ago
  • Joplin, MO (21 miles from Pittsburg, KS)
  • 4 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Lead Customer Service Associate Job Joplin, MO

  • Joplin, MO (21 miles from Pittsburg, KS)
  • 4 days ago
  • Joplin, MO (21 miles from Pittsburg, KS)
  • 4 days ago

Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at Zips Car Wash...

Customer Service/Sales

  • Pittsburg, KS
  • 6 days ago
  • Pittsburg, KS
  • 6 days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Customer Service Representative (Multi Branch Support)

  • Joplin, MO (21 miles from Pittsburg, KS)
  • 7 days ago
  • Joplin, MO (21 miles from Pittsburg, KS)
  • 7 days ago

Description Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job...

Retail Customer Service Cashier

  • Jasper, MO (24 miles from Pittsburg, KS)
  • 9 days ago
  • Jasper, MO (24 miles from Pittsburg, KS)
  • 9 days ago

Req ID: 453314 Address: I-49 & CR 134, Exit 66 Jasper, MO, 64755 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...

Part-Time Retail Sales Associate

  • Pittsburg, KS
  • 11 days ago
  • Pittsburg, KS
  • 11 days ago

Role Specific Information Job Description About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent...

Bilingual Customer Service Representative

  • Pittsburg, KS
  • 17 days ago
  • Pittsburg, KS
  • 17 days ago

Express Employment is seeking a dedicated and enthusiastic Bilingual Customer Service Associate to join a local company! Responsibilities Provide outstanding customer service through phone...

Seasonal Retail Sales Associate

  • Joplin, MO (21 miles from Pittsburg, KS)
  • 22 days ago
  • Joplin, MO (21 miles from Pittsburg, KS)
  • 22 days ago

What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...

Assistant Customer Service Manager

  • Pittsburg, KS
  • 22 days ago
  • Pittsburg, KS
  • 22 days ago

JOB RESPONSIBILITIES: Oversee customer service representatives/manage the division of territories to ensure even distribution of coverage....

Demographic Data for Pittsburg, KS

Moving to Pittsburg, KS? Find some basic demographic data about Pittsburg, KS below.


Local
National
25,309
708
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Pittsburg, KS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Pittsburg, KS offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.5%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Pittsburg, KS
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »