Customer Service Representative Jobs in Manhattan, KS
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Senior Customer Service Executive
- Louisville, KS (14 miles from Manhattan, KS)
- 7 days ago
- Louisville, KS (14 miles from Manhattan, KS)
- 7 days ago
Senior Customer Service Executive Job Poster : Jobs Skills:Customer Service | Location: Louisville, Kansas, United States Of America Views:11 What you'll be doing: Taking ownership of customer...
Member Service Representative (Part Time) - Fort Riley
- Fort Riley, KS (14 miles from Manhattan, KS)
- 10 days ago
- Fort Riley, KS (14 miles from Manhattan, KS)
- 10 days ago
Member Service Representative (Part Time) - Fort Riley Fort Riley, KS, United States (On-site) Job Description To provide members and prospective members the full range of products and services...
Are you a people person with a passion for problem-solving? We're seeking an exceptional Customer Service Associate Tier I to join our dynamic team. In this role, you'll be on the front lines,...
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Representative - Home Medical
- Manhattan, KS
- 30+ days ago
- Manhattan, KS
- 30+ days ago
Details Department: DME Home Care Support Services Schedule: Part Time, 20 hours weekly, Monday - Friday Facility: Ascension Via Christi Home Medical Location: 2439 Claflin Rd Manhattan, Kansas...
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Rep(1637) Domino's - Manhattan, KS
- Manhattan, KS
- 60+ days ago
- Manhattan, KS
- 60+ days ago
Company Description Have Fun While at Work. Enjoy your Job with endless opportunities! Job Description Accurately take and process orders and transactions received either in person or over the...
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
Demographic Data for Manhattan, KS
Moving to Manhattan, KS? Find some basic demographic data about Manhattan, KS below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Manhattan, KS
Highest Education Level
Customer Service Representatives in Manhattan, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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