Customer Service Representative Jobs in Lawrence, KS
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Olathe, KS (23 miles from Lawrence, KS)
- 1 day ago
- Olathe, KS (23 miles from Lawrence, KS)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Role Specific Information Job Description About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent...
Motorcycle Sales Associate/Fit Specialist
- Olathe, KS (23 miles from Lawrence, KS)
- 1 day ago
- Olathe, KS (23 miles from Lawrence, KS)
- 1 day ago
Job Title: Fit Specialist Department: Motorcycle Sales Supervisor: Sales Management Team Summary Description Focus on the in-store customer experience; follow up with dealership customers &...
Customer Service Associate - Temporary
- Leavenworth, KS (21 miles from Lawrence, KS)
- 2 days ago
- Leavenworth, KS (21 miles from Lawrence, KS)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Mexico Customer Service Account Specialist
- Lenexa, KS (21 miles from Lawrence, KS)
- 2 days ago
- Lenexa, KS (21 miles from Lawrence, KS)
- 2 days ago
Help distribute and handle workload during the vacations of another Customer Service Representative, to responsible ensure and reduce negative impacts on them during this absence....
- Olathe, KS (23 miles from Lawrence, KS)
- 3 days ago
- Olathe, KS (23 miles from Lawrence, KS)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Olathe, KS (23 miles from Lawrence, KS)
- 4 days ago
- Olathe, KS (23 miles from Lawrence, KS)
- 4 days ago
Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Recording Maintenance Technician (Customer Service I)
- Olathe, KS (23 miles from Lawrence, KS)
- 5 days ago
- Olathe, KS (23 miles from Lawrence, KS)
- 5 days ago
Overview A career with Johnson County Government is more than just a job, it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a...
- Leavenworth, KS (21 miles from Lawrence, KS)
- 6 days ago
- Leavenworth, KS (21 miles from Lawrence, KS)
- 6 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Full Time Customer Service Representative
- Olathe, KS (23 miles from Lawrence, KS)
- 6 days ago
- Olathe, KS (23 miles from Lawrence, KS)
- 6 days ago
The Customer Service Representative is part of a job progression that includes Customer Service Representative I, II, III....
Part-Time CLUB Customer Service Outfitter
- Olathe, KS (23 miles from Lawrence, KS)
- 7 days ago
- Olathe, KS (23 miles from Lawrence, KS)
- 7 days ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Savers / Value Village Careers - Customer Service Associate
- Olathe, KS (23 miles from Lawrence, KS)
- 9 days ago
- Olathe, KS (23 miles from Lawrence, KS)
- 9 days ago
Description Job Title: Retail Store Associate - Customer Service Associate: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned...
Customer Service Specialist (Customer Service I)
- Olathe, KS (23 miles from Lawrence, KS)
- 12 days ago
- Olathe, KS (23 miles from Lawrence, KS)
- 12 days ago
Overview A career with Johnson County Government is more than just a job, it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a...
- Lansing, KS (21 miles from Lawrence, KS)
- 14 days ago
- Lansing, KS (21 miles from Lawrence, KS)
- 14 days ago
Deliver a high level of service and excellent customer experience by resolving customer concerns. Identify and communicate opportunities that could improve operations and create a better shopping...
Customer Service Representative
- Olathe, KS (23 miles from Lawrence, KS)
- 16 days ago
- Olathe, KS (23 miles from Lawrence, KS)
- 16 days ago
As a Customer Service Representative, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution....
Demographic Data for Lawrence, KS
Moving to Lawrence, KS? Find some basic demographic data about Lawrence, KS below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Lawrence, KS
Highest Education Level
Customer Service Representatives in Lawrence, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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