Customer Service Representative Jobs in Lawrence, KS
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Bonner Springs, KS (15 miles from Lawrence, KS)
- 1 day ago
- Bonner Springs, KS (15 miles from Lawrence, KS)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Olathe, KS (23 miles from Lawrence, KS)
- 2 days ago
- Olathe, KS (23 miles from Lawrence, KS)
- 2 days ago
QCHI / LendNation is an Equal Opportunity Employer Customer Service Representative...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Olathe, KS (23 miles from Lawrence, KS)
- 3 days ago
- Olathe, KS (23 miles from Lawrence, KS)
- 3 days ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Gardner, KS (21 miles from Lawrence, KS)
- 5 days ago
- Gardner, KS (21 miles from Lawrence, KS)
- 5 days ago
Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states...
Job Description: Pay: $16.50 per hour Job Type: Full-Time Do you perform well under pressure and love interacting with customers over the phone? Join our team as a Customer Experience...
Customer Service Representative (Priority 1)
- Olathe, KS (23 miles from Lawrence, KS)
- 8 days ago
- Olathe, KS (23 miles from Lawrence, KS)
- 8 days ago
Candidates will be responsible for handling work ticket orders for their national accounts such as: Lowes, Amazon, Target, Walmart, etc., received electronically or by phone, a lot of the calls...
Customer Service Representative
- Leavenworth, KS (21 miles from Lawrence, KS)
- 9 days ago
- Leavenworth, KS (21 miles from Lawrence, KS)
- 9 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Olathe, KS (23 miles from Lawrence, KS)
- 9 days ago
- Olathe, KS (23 miles from Lawrence, KS)
- 9 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - Early AM Shift
- Olathe, KS (23 miles from Lawrence, KS)
- 9 days ago
- Olathe, KS (23 miles from Lawrence, KS)
- 9 days ago
The Customer Service Representative is part of a job progression that includes Customer Service Representative I, II, III....
Customer Service Rep - Afternoon Shift
- Olathe, KS (23 miles from Lawrence, KS)
- 10 days ago
- Olathe, KS (23 miles from Lawrence, KS)
- 10 days ago
As the Customer Service Representative, you will be responsible for maintaining workflow by assisting managers and supervisors with the coordination of warehouse duties, including inventory, creating...
Customer Service Representative
- Bonner Springs, KS (15 miles from Lawrence, KS)
- 16 days ago
- Bonner Springs, KS (15 miles from Lawrence, KS)
- 16 days ago
Job ID: 509222 Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside....
- Olathe, KS (23 miles from Lawrence, KS)
- 16 days ago
- Olathe, KS (23 miles from Lawrence, KS)
- 16 days ago
General Responsibilities: Manage all aspects of a Stage1 project to ensure that it is safely completed on time and within scope and budget. Responsible for completing the Stage1 project as per its...
- Olathe, KS (23 miles from Lawrence, KS)
- 21 days ago
- Olathe, KS (23 miles from Lawrence, KS)
- 21 days ago
We are looking for a dedicated Customer Service Representative to join our team!...
Customer Service Representatives
- Lansing, KS (21 miles from Lawrence, KS)
- 21 days ago
- Lansing, KS (21 miles from Lawrence, KS)
- 21 days ago
We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available....
Demographic Data for Lawrence, KS
Moving to Lawrence, KS? Find some basic demographic data about Lawrence, KS below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Lawrence, KS
Highest Education Level
Customer Service Representatives in Lawrence, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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