Customer Service Representative Jobs in Bonner Springs, KS

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 168 Jobs

Store Customer Service Specialist

  • Olathe, KS (13 miles from Bonner Springs, KS)
  • 1 day ago
  • Olathe, KS (13 miles from Bonner Springs, KS)
  • 1 day ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Registrar

  • Overland Park, KS (22 miles from Bonner Springs, KS)
  • 3 hours ago
  • Overland Park, KS (22 miles from Bonner Springs, KS)
  • 3 hours ago

Description Schedule: Monday - Friday 5am-1:30pm Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care...

Customer Service Representative (CSR)

  • Kansas City, MO (17 miles from Bonner Springs, KS)
  • 10 hours ago
  • Kansas City, MO (17 miles from Bonner Springs, KS)
  • 10 hours ago

$10.00 Per Hour DOE (Depends on Experience) Customer Service Representative (CSR) Hevlaure and Company LLC Occupation: Customer Service Representatives Location: Kansas City, MO - 64111 Positions available...

Customer Service Representative

  • Fort Leavenworth, KS (21 miles from Bonner Springs, KS)
  • 13 hours ago
  • Fort Leavenworth, KS (21 miles from Bonner Springs, KS)
  • 13 hours ago

The Customer Service Representative (CSR) serves as the first line of customer service for residents and guests....

Client Service Representative III

  • Lenexa, KS (14 miles from Bonner Springs, KS)
  • 14 hours ago
  • Lenexa, KS (14 miles from Bonner Springs, KS)
  • 14 hours ago

Category Customer Service Location Lenexa, Kansas Job function Operations Job family Client Services Shift Evening Employee type Regular Full-Time Work mode Remote Client Service Representative...

Private Wealth Client Service Specialist II

  • Leawood, KS (17 miles from Bonner Springs, KS)
  • 14 hours ago
  • Leawood, KS (17 miles from Bonner Springs, KS)
  • 14 hours ago

The Private Wealth Management Operations Support team assists clients and associates in the delivery of wealth management advice and solutions. As the Client Service Specialist II, you will be...

Bilingual Customer Service Specialist (Spanish)

  • Shawnee, KS (12 miles from Bonner Springs, KS)
  • 1 day ago
  • Shawnee, KS (12 miles from Bonner Springs, KS)
  • 1 day ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Treasury Management Customer Service Representative

  • Kansas City, MO (17 miles from Bonner Springs, KS)
  • 1 day ago
  • Kansas City, MO (17 miles from Bonner Springs, KS)
  • 1 day ago

Job Details Job Location : Kansas City Barry Branch - Kansas City, MO Position Type : Full Time Salary Range : Undisclosed Description PRIMARY PURPOSE OF JOB The Treasury Management Customer Service...

Customer Care Representative I

  • Lenexa, KS (14 miles from Bonner Springs, KS)
  • 1 day ago
  • Lenexa, KS (14 miles from Bonner Springs, KS)
  • 1 day ago

Overview Customer Care Representative I - Lenexa, KS Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine complexity, while utilizing multiple...

Customer Service Inside Sales Rep

  • Kansas City, MO (17 miles from Bonner Springs, KS)
  • 1 day ago
  • Kansas City, MO (17 miles from Bonner Springs, KS)
  • 1 day ago

Talks with customers by phone to assist with auto glass installation > Determines charges for parts requested > Schedules glass technicians > Adjusts complaints concerning billing or service...

Part-Time Retail Sales Associate

  • Lawrence, KS (15 miles from Bonner Springs, KS)
  • 1 day ago
  • Lawrence, KS (15 miles from Bonner Springs, KS)
  • 1 day ago

Role Specific Information Job Description About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent...

Customer Care Specialist

  • Overland Park, KS (22 miles from Bonner Springs, KS)
  • 1 day ago
  • Overland Park, KS (22 miles from Bonner Springs, KS)
  • 1 day ago

Description Shamrock Roofing & Construction is a family-owned roofing and construction company headquartered in Kansas City and has been operating since 1977. In the last few years, our business...

Motorcycle Sales Associate/Fit Specialist

  • Olathe, KS (13 miles from Bonner Springs, KS)
  • 1 day ago
  • Olathe, KS (13 miles from Bonner Springs, KS)
  • 1 day ago

Job Title: Fit Specialist Department: Motorcycle Sales Supervisor: Sales Management Team Summary Description Focus on the in-store customer experience; follow up with dealership customers &...

Customer Service Associate

  • Kansas City, MO (17 miles from Bonner Springs, KS)
  • 2 days ago
  • Kansas City, MO (17 miles from Bonner Springs, KS)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate - Temporary

  • Leavenworth, KS (13 miles from Bonner Springs, KS)
  • 2 days ago
  • Leavenworth, KS (13 miles from Bonner Springs, KS)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Demographic Data for Bonner Springs, KS

Moving to Bonner Springs, KS? Find some basic demographic data about Bonner Springs, KS below.


Local
National
10,126
216
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

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Salary for Customer Service Representative Jobs in Bonner Springs, KS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Bonner Springs, KS offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.5%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Bonner Springs, KS
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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