Customer Service Representative Jobs in Sioux City, IA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Location: Dakota Dunes, SD Shift: Varying shift options available Job Status: Full-Time and Part-Time Pay: $17.00-18.90/hour starting, additional monthly incentives available Company: PREMIER...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
We believe our Customer Service Representatives are the heart of our business....
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
Customer Service Representative Needed!
- North Sioux City, SD (5 miles from Sioux City, IA)
- 20 days ago
- North Sioux City, SD (5 miles from Sioux City, IA)
- 20 days ago
Customer Service Representative Needed!...
Customer Service Representative
- Sioux City, IA (5 miles from Sioux City, IA)
- 23 days ago
- Sioux City, IA (5 miles from Sioux City, IA)
- 23 days ago
Requisition ID: 880165 Store # : E02543 Ops - Cust Svc - General Sioux Position: Full-Time Total Rewards: Benefits/Incentive Information If youve worn a pair of glasses, weve already met. We are a...
Customer Service & Order Management Specialist I
- Le Mars, IA (22 miles from Sioux City, IA)
- 23 days ago
- Le Mars, IA (22 miles from Sioux City, IA)
- 23 days ago
Occupation: Customer Service Representatives Location: Le Mars, IA - 51031 Positions available: 1 Job #: 2208282 Source: Wells Enterprises, Inc. | NLX Posted: 3/24/2025 Web Site: wellsenterprisesinc.com...
Between $45k and $55k Per Year DOE (Depends on Experience) Position range in Sioux City, IA-NE-SD Metropolitan Statistical Area $34k - $46k Per Year Customer Service Representative WILLIAMS & COMPANY...
Salary Not Available Position range in Sioux City, IA-NE-SD Metropolitan Statistical Area $34k - $46k Per Year Customer Service Representative EssilorLuxottica Occupation: Customer Service Representatives...
Customer Experience Agent (Customer Service - Full Time - On Site: Sioux City, Iowa)
- Sioux City, IA
- 30+ days ago
- Sioux City, IA
- 30+ days ago
Come work in an exciting and progressive fast paced environment as an on-site Customer Experience Agent in our Sioux City, Iowa office at MidAmerican Energy Company! We offer exposure to the...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative/Pizza Maker
- Le Mars, IA (22 miles from Sioux City, IA)
- 60+ days ago
- Le Mars, IA (22 miles from Sioux City, IA)
- 60+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Bilingual Customer Service Representativ...
- Dakota Dunes, SD (5 miles from Sioux City, IA)
- 30+ days ago
- Dakota Dunes, SD (5 miles from Sioux City, IA)
- 30+ days ago
Sioux Falls, SD Banking Bilingual Customer Service Representative - Onsite or Remote Bilingual Customer Service Representative - Onsite or Remote First PREMIER Bank PREMIER Bankcard Dakota Dunes, SD...
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Demographic Data for Sioux City, IA
Moving to Sioux City, IA? Find some basic demographic data about Sioux City, IA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Sioux City, IA
Highest Education Level
Customer Service Representatives in Sioux City, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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