Customer Service Representative Jobs in Sigourney, IA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Fairfield, IA (24 miles from Sigourney, IA)
- 1 day ago
- Fairfield, IA (24 miles from Sigourney, IA)
- 1 day ago
This role is a customer service role that will assist external customers and financial professionals with assisting with password resets, account issues, and website troubleshooting. Secondary...
Retail Customer Service Specialist
- Ottumwa, IA (23 miles from Sigourney, IA)
- 29 days ago
- Ottumwa, IA (23 miles from Sigourney, IA)
- 29 days ago
The individual selected for this role will be expected to work at Store #3816, located at: 1231 Theater Drive, Ottumwa, IA 52501. This is a Part-Time job. Starting Pay: $16.26/hr or based on...
Customer Care - Warehouse Office Role - 3rd shift
- Ottumwa, IA (23 miles from Sigourney, IA)
- 60+ days ago
- Ottumwa, IA (23 miles from Sigourney, IA)
- 60+ days ago
Perform customer service duties such as processing customer orders, tracking product availability, and handling any issues on customer inquiries in a timely manner. KEY DUTIES AND RESPONSIBILITIES...
Customer Service Delivery Driver
- Ottumwa, IA (23 miles from Sigourney, IA)
- 60+ days ago
- Ottumwa, IA (23 miles from Sigourney, IA)
- 60+ days ago
The individual selected for this role will be expected to work at Store #3816, located at: 1231 Theater Drive, Ottumwa, IA 52501. This is a Part-Time job. Starting Pay: $!6.26/hr or based on...
Customer Service Rep(01703) - 301 N Wapello st
- Ottumwa, IA (23 miles from Sigourney, IA)
- 90+ days ago
- Ottumwa, IA (23 miles from Sigourney, IA)
- 90+ days ago
As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency....
Demographic Data for Sigourney, IA
Moving to Sigourney, IA? Find some basic demographic data about Sigourney, IA below.
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Salary for Customer Service Representative Jobs in Sigourney, IA
Highest Education Level
Customer Service Representatives in Sigourney, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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